Kent Thameside multi-operator ticket scheme

From 10th November 2024, Arriva will cease to operate the Fastrack services. Instead, they will be operated by London General (Go Ahead).

To minimise disruption to passengers, we have reached agreement with Kent County Council to create a number of multi- operator period tickets to allow customers to travel freely between services.
 

Operators and Participating routes from go live

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Arriva – 190, 414, 414A, 414B, 477, 480, 481, 482, 483, 489, 490, 491, 497

Fastrack – A, AZ, B, C, E

Go Coach – D1, D2, C1, C3, 429

Red Route – TBC – may join scheme at a later date
 

New zone names

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Dartford multi-bus ticket

Gravesend multi-bus ticket

Thameside multi-bus ticket
 

Zone boundaries

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As per existing Arriva Dartford, Gravesend and Thameside zones
 

Period Tickets moving to multi-operator

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The existing Arriva ticket will cease on 9th November and the new multi-operator ticket will go live on 10th November. 

Existing on bus issued and m-tickets in circulation to be accepted by all operators and recorded accordingly. 

All new tickets will have QR code and will be either issued on bus or on app (Arriva, Fastrack or Go Coach). 

Ticket prices will be the same as current Arriva prices:
Zones – Dartford, Gravesend, Thameside
Adult – Day, Week, 4 Week and Annual
Child – Day, Week, 4 Week, and Annual
Family – Day (up to 2 adults and 3 children)
Student – Week (Thameside only), 4 Week (Thameside only) and Annual

These are the only current Arriva tickets which become multi-operator. All others remain Arriva only tickets or cease to exist.
 

Period tickets remaining as Arriva only

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There are no changes to these tickets

Zones – Dartford, Gravesend, Thameside
Adult – Duo, 3 Day, 12 Day
Child – Term and academic year
Student – Term and academic year
 

Period tickets ending

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Kent County Council will not be continuing to offer these tickets on Fastrack from 10th November
Zone – Bridge
Adult – Week, 4 Week, Annual


 

Other tickets

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Arriva vouchers will not be valid on Fastrack. 

Arrive Kent and Medway zone tickets will not be valid on Fastrack. 

Single and return tickets are not multi-operator.
 

 

 

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