Greenline Assisted Travel

All of our coaches are wheelchair accessible via a lift, with drivers fully trained to strap and secure your wheelchair. Please note a maximum weight capacity does apply to the lift, which will need to factor in the combined weight of the wheelchair and the user. Travel is also subject to the wheelchair space not being occupied. Please contact customer services for more details.

Stops where wheelchairs can board and leave in both directions between London and Luton:
•    London Luton Airport
•    Finchley Road
•    Lords Cricket Ground
•    Wellington Road
•    Baker Street
•    Marble Arch
•    Hyde Park Corner
•    Victoria, Bulleid Way

Extra stop from Luton to London
•    George Street

Extra stops from London to Luton
•    Gloucester Place
•    Brent Cross

Dealing with the unexpected
Some bus stops in central London are very busy. There may be times when kerbside availability, poor parking by others and street furniture positioning may mean we can't deploy the wheelchair lift safely. If this happens, the ability to safely move a wheelchair user on or off the coach is subject to driver discretion. However, our drivers are encouraged to take any reasonable action they can to allow a wheelchair user to use the service despite the reduced level of accessibility.

Contact us
Customer Services: 0344 800 411

Lines are open Monday-Friday 8am-5pm

Email: [email protected] 

For queries from the media about Greenline Coach Services, contact the Arriva UK Bus Press Office at: [email protected]