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Arriva in Yorkshire

Commercial Analyst



Arriva Southern Counties, which form part of Arriva’s UK Bus division, and locally operates some 750 buses and employs over 2000 staff in an area stretching from Hertfordshire, Essex, Kent and Medway to the Surrey / Hampshire border.

Reporting to the Head of Commercial this is a key role within our busy commercial team to help drive the business forward. Designing and leading projects that monitor, review and improve our services. You’ll be responsible for advising the business through insight, analysis and reporting onperformance to ensure delivery against budgets, forecasts and business objectives/plans


About the role:

  • Provide assessments for all commercial initiatives; including, but not limited to revenue and patronage

  • Monitor commercial performance for the region against plans, prior year and budget / forecast; articulate this performance with areas of strength or weakness to the wider business

  • Monitor performance for all revenue and income channels and customer segments

  • Conduct Post Implementation Reviews of commercial initiatives

  • Assist in the development of pricing models throughout all markets, presenting opportunities for growth

  • Work with the network team and Commercial Development Managers to support development and assessment of new initiatives to improve profitability

  • Work with the Finance and Business Support team to ensure methodologies and data flows are correct and accurate for all aspects of revenue reporting

  • Support the management team in the concessionary fares negotiations and subsequent implementation

  • Lead the commercial analysis team, ensuring support and mentoring of the team, identification of any training requirements and completion of periodical appraisals and assessments.

About you:

  • Degree qualified or equivalent
  • Experience of data analysis techniques to diagnose and solve problems with the acumen to make improvement where necessary
  • High attention to detail with excellent written and verbal communication skills
  • Excellent written and verbal communication skills with the ability to present data to senior stakeholders.



Competitive Salary

Free Bus Travel

How to Apply

Want to rise to a new challenge, be part of a successful team? Then jump on board and apply for this exciting opportunity by sending your CV to:

Ian Wilson - Recruitment Manager

Arriva Southern Counties

Invicta House

Armstrong Road



ME15 6TX

Closing Date: Fri 19 August, 2016

Reference Number: IW/ComAN

Arriva is committed to diversity. If you’re good, you’re welcome.