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Arriva in Wales

VIP visit to Arriva Bangor

15 June 18

Staff from our Bangor depot enjoyed a visit from a VIP – a Very Important Puppy.!

Guide Dog on bus


Riva, a nine-month-old yellow Labrador, is preparing for life as a guide dog, and showed the composure he will need to take the role in his stride.

Wearing his distinctive blue Guide Dogs puppy jacket, he met some of the drivers and posed on the steps of one of our buses.

Staff across North Wales were given the opportunity to choose the puppy’s name after raising more than £5,000 for Guide Dogs Cymru with a series of events. These included an inter-depot football tournament, a quiz night and zip wire challenge.

We are well on the way to naming a second puppy, and support the charity each October during Guide Dogs Week by placing collection buckets on all our “talking” buses. These feature on-board audio-visual announcements, helping blind and partially sighted passengers to travel confidently and independently.

Guide Dogs Wales 2Andrea Gordon, engagement manager for Guide Dogs Cymru, said: “Arriva’s commitment to talking buses, and to Guide Dogs, is exemplary. We were delighted to thank them by bringing puppy Riva to meet the staff. “We hope other bus operators will follow Arriva’s lead.”

Riva’s visit came just days after Transport Secretary Ken Skates announced  £3.5m of Welsh Government funding  for local authorities to improve audio-visual equipment on board buses and real-time technology at bus stops.

Michael Morton, managing director of Arriva Buses Wales, said: "Arriva is committed to making sure that bus travel is accessible for all passengers and so we are delighted to be supporting Guide Dog Wales Cymru, a cause which is very close to our hearts.
It was fantastic to see how our fundraising efforts are making a difference, and we look forward to hearing how Riva gets on with his training."