Change Region
Arriva in Wales

£3.2m Service upgrade for Wrexham and Chester

29 June 17

Sapphire Image

After a £3.2m investment, Arriva will welcome 13 of the most advanced double decker buses into its fleet at a launch event on Thursday 29th June at Water World in Wrexham. 

The new buses form part of Arriva’s premium fleet of Sapphire vehicles which will operate on routes between Wrexham and Chester, one of 15 routes that have been upgraded with the Sapphire service.

The new luxury service will see passengers enjoying spacious seating, USB charging points and free WiFi. The bus also comes fully equipped with top of the range display screens and audio announcement equipment, that has been specially designed for the visually impaired and those unfamiliar with the route.

The new buses will operate on service number one up to every 10 minutes. Arriva’s Sapphire service guarantees that passengers will be eligible for a refund if they are dissatisfied with the punctuality, frequency and cleanliness of their journey.

INnside of Arriva Sapphire busMichael Morton, Area Managing Director at Arriva: “We’re exceptionally pleased to welcome such a significant number of buses to the Wrexham depot. The Sapphire service was developed as a result of extensive consumer research, looking at what passengers want when travelling by bus. So we are delighted to be able to respond to that by giving our customers a service they have requested and to help improve the perceptions of travelling by bus.”

The Sapphire service launched in 2013 and since then Arriva has upgraded 174 buses, as well providing their staff with extra training to ensure passengers receive the best possible standard of customer service.

 


 

Arriva m-ticket app

    Arriva Bus app

m-ticket app

Get tickets straight to your mobile wherever and whenever with the Arriva m-ticket app

  • Quick
  • Easy
  • Convenient
  • Totally secure
  • Saves previous searches

 

Find out more

App Store buttonGoogle Play button

Arriva Bus app

The Arriva Bus app is your mobile travel companion with great features that include:

  • Trip planner
  • Live map with real-time info
  • Timetables
  • m-tickets
  • Service updates

 

Find out more

App Store buttonGoogle Play button