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Arriva in the North East

Young Persons Tickets

We offer discounted single and return fares for children and discounted fares for young people in some local authorities, however the ages that passengers are expected to pay full fare varies by area. Full details are available on our Single and Return Ticket page.

If you are not fortunate enough to qualify for child fares, we also offer some great options for discounted travel for passengers up to 18 years of age.

The Teen Card

The Teen Card is a must for all young people living in the North East. It allows reduced travel on almost all Arriva North East services at off-peak times and during most non-schooldays. Any young person up to the age of 18 can get a Teen Card. You can use your Teen Card up to the 31st August, after your 18th Birthday.

Where can I go?

You can travel on all Arriva services starting/finishing in the North East area, except for Service X93.

When can I use it?
You can use your Teen Card after 6pm on Monday to Friday, at any time on Saturdays, Sundays and Bank Holidays. You will also be able to use your card after 9am during most school holidays.

How much will I have to pay?
The great news is that Teen Card holders are only charged at half the adult fare or £1, whichever is lower. That means that irrespective of the length, each journey you make will only be charged a maximum of £1.

How can I get one?
Please download and complete the Teen Card Application form below. Enclose two identical passport size photographs of yourself and proof of your date of birth. This will normally be a photocopy of your birth certificate.

Teen Card Application Form (January 2015)

Send these together with a £5 cheque or postal order payable to Arriva North East and a stamped addressed envelope to:

If you live in Northumberland, Tyne and Wear, Durham, Darlington, Teesside, Redcar & Cleveland or North Yorkshire ,  please send it to:

Amy Walker, Arriva Teen Card, Arriva North East, 1 Admiral Way, Doxford International Business Park, Sunderland. SR3 3XB

Your Arriva Teen Card will then be posted to you and will land on your doorstep within 2 weeks. 

What happens if I lose my card?
Unfortunately, you will have to pay a further £10 if you lose your card and need a replacement. Just pick up a new Teen Card leaflet, fill in the application form and include some new photos. If possible, please quote the reference number on your original card.

My card is damaged... what now?
If you need a replacement, please return the card with a letter and a new photograph and we will be happy to send you a new card free of charge.

Teen Card terms and conditions 


Nexus Under 16 Pop Card

Children can travel at concessionary child fares all day, every day on all public transport in Tyne and Wear if they have an Under 16 Pop card.  Under 16 Pop cards are available to all children who live in Tyne and Wear who are in year 11 and below at school. So if you or your child is aged 5 to 15 on the 31st August before the start of the current academic year.

Please click the link below to visit the Nexus website where full details are available, along with a link to download an application form.

Nexus Under 16 Pop Card (external link)