Bus finalists drawing closer to M.A.D Awards

Brett Haskett

Jackie King



Arriva bus drivers from the Midlands have been recognised for going the extra mile by being named as finalists in bus operator Arriva’s annual Made A Difference Awards, Driver of the Year.

With nearly 100 public nominations between them, Brett Hasket and Jackie King were chosen from hundreds of drivers across the Midlands to make it to the glittering awards ceremony on 20 April.

Each year Arriva buses opens the bus driver of the year award to its customers, giving everyone in the Midlands the chance to share stories about their dedicated drivers. This year saw Brett and Jackie highlighted for their professionalism and dedication to the job by their customers.

One member of the public who nominated Brett said: “Brett has shown so much love and hard work towards Arriva. He made Christmas special for the children by dressing as Santa. Customers of Tamworth really do think he needs a reward.” Jackie was praised for her “lovely welcoming nature and warm smile, no matter whether you’re a regular passenger on her route or not.”

The two finalists were selected from a list of four shortlisted drivers which included Ian Astbury and Mark Frost. Arriva’s M.A.D Awards, now in its fifth year, are a national recognition programme which looks at all elements of the bus company, including engineering, depot management and back office functions. All of the top regional drivers, including Brett and Jackie, will be celebrated during the much anticipated ceremony and an overall national Bus Champion will be announced.

Gillian Singh, Marketing and NPD Director at Arriva UK Bus, said: “Each year the awards get bigger and better and we’ve received some fantastic feedback from the public about lots of our drivers in every region. It’s a testament to Jackie and Brett they’ve made it to the final and are being recognised for all of their hard work and excellent public customer service.

“Getting our customers to share these stories and nominate drivers gives recognition to team members who genuinely do go that extra mile just because they care.”