Arriva initially launched gas buses, powered by renewable gas, to routes in the North East during 2013. The buses run on mains gas from the National Grid, which is treated and compressed into tanks on the roof and provides enough energy to run 300 miles each day. To make the services more sustainable, Arriva returns biogas, produced from sewage and landfill, back into the grid.
Arriva currently runs gas buses on the busy local services 2, 11 and 12 in Darlington, plus X21 in Ashington in the North East, and on Runcorn local services 1, 2, and 3A/3C in the North West.
We operate all over the UK
Arriva buses run in most UK towns and regions. We operate in the North West, North East, Yorkshire, Wales, the Midlands, Beds and Bucks, Herts and Essex and Kent and Surrey.
Select your region to see what services operate in your area.
Our promise and your rights
We value your custom and welcome customers from all communities that we serve. Here we have outlined the quality of service that we promise to deliver to you.
Buy tickets online
You can buy multi-journey Saver tickets and Student Saver tickets quickly and securely through our online store. Choose whether to have your ticket sent to you in the post or delivered direct to your phone as an m-ticket. Some tickets are also available as Arriva Connect smartcards.
(Please note that North East, Yorkshire and North West Student Saver tickets, and North West and Wales Scholar Saver tickets are available from our new online smartcard shop from 20 August - see next column)
Buy tickets on Arriva Connect smartcards
We are phasing in improvements to our online shopping experience.
Buy Student Saver tickets for:
- Arriva North East
- Arriva Yorkshire
- Arriva North West
and Scholar Saver tickets for:
- Arriva North West
- Arriva Buses Wales
from our new online smartcard store from Monday 20 August 2018.
Arriva m-ticket app
It's a secure, quick, easy and convenient way to buy Day, Weekly, 4-Weekly, Annual and Student Saver bus tickets!
Purchasing bus tickets or topping-up your m-ticket account is now easier than ever - do it at your local shops next time you drop in for milk or to pick up a paper.
On the bus
You can buy a selection of tickets on your Arriva bus, from single tickets, to weekly saver. Please try to remember to have the correct far as the drivers may not always have change and then all you need to do is find a seat, sit back and enjoy your journey.
Arriva Connect smartcards
From Thursday 16 August 2018, Arriva North East, Arriva Yorkshire and Arriva North West Student Saver tickets and Arriva North West Saver tickets from our new online smartcard store. Other smartcard tickets and tickets fulfilled through other channels will continue to be available from the existing online shop for the time being.