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Arriva in the North West

Nominate your local Arriva bus driver in the annual Arriva Made a Difference Awards

13 December 18

Bus Driver of the Year

Bus operator Arriva has launched a search to find the nation’s favourite driver of the year.

The annual Made a Difference Awards aim to celebrate the work done by Arriva drivers over the course of the last 12 months and one driver will be presented with the Driver of the Year award in recognition of their dedication and willingness to go the extra mile for their passengers.

Arriva is now asking passengers in the North West to nominate a driver who has demonstrated outstanding customer care; whether they regularly help people board the bus or simply greet passengers with a smile every day, no gesture is too big or small.

Passengers will have until the 16 December to nominate, after this, five drivers per Arriva region will be shortlisted to go head-to-head for the second round of public votes, before the winner is announced in April.

Lisa Pearson, head of marketing North West and Wales said: "Every year our drivers work hard to ensure they provide the very best service possible, and the Made a Difference Awards are a fantastic opportunity to celebrate, reward and thank them for the important part they play in their local communities.

"We look forward to hearing the stories about why our drivers have been nominated, and we urge members of public to come forward and share their experiences with us.”

The final shortlisted drivers will be invited to a gala dinner in April, where staff from across all regions will come together to find out who will be crowned Arriva’s Driver of the Year.

To nominate your local driver and for more information, simply visit  and tell Arriva why you think they deserve to be shortlisted.

The first round of public nominations close on Sunday 16th December 2018 and the short-listed voting reopens in February 2019.