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Arriva in the North West

Industrial action by Arriva drivers in North West England

13 December 17

Industrial dispute has been resolved



We are delighted to inform customers that an agreement has been reached between Arriva, its drivers and the unions - Unite and GMB, meaning that planned strike activity has been cancelled and there will be no further disruption in the run up to Christmas.

We would like to take the opportunity to thank our customers for bearing with us in recent weeks and for your patience and understanding. We have done our utmost to minimise impact upon our customers and understand the frustrations that disruptions to services cause.

The customer services team is currently working hard to respond to the large volume of enquiries received. Anyone with any immediate concerns should contact the customer services team on using Strike Action Query in the subject field, where we will endeavour to respond to you as soon as possible.

Once again, thank you for your patience. We look forward to welcoming you back on board and returning to delivering the best possible service to our passengers.

Arriva North West team