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Service Changes in Darlington and County Durham - from Sunday 29th October 2017

Start Date: 29/10/2017


Location: Darlington and County Durham

We are making changes to several services in Darlington and County Durham from Sunday 29th October 2017. These will improve punctuality, better match capacity with demand and respond to some requests we have received from customers. Durham County Council has also made alterations to the financial support we receive for certain late evening services.

All of the changes are described in detail below. Simply click on the links to download full timetables for each service. Printed leaflets are available on buses and from our usual stockists around Darlington and County Durham.

Frequenta 4: Darlington Town Centre – Minors Crescent

We have reviewed the usage of this service and there will be some changes to the Saturday timetable. These will see buses running every 12 minutes instead of every ten minutes during the daytime. Early morning and evening journeys are generally unchanged.

Buses will continue to run up to every ten minutes on Monday to Friday daytimes. The Sunday timetable is also unchanged.

Click here to download the new timetable.

Frequenta 9/10: Darlington Town Centre – Haughton – Springfield or Whinfield

We have also reviewed the usage of this service and there will be some changes to the Saturday timetable. This will see the frequency of buses reduce from every ten minutes to every 12 minutes on each route. However, the times will be co-ordinated to provide a bus up to every six minutes on the common section of route between Darlington town centre and Haughton. Early morning and evening journeys are generally unchanged.

Buses will continue to run up to every ten minutes (every five minutes on the common section of route) on Monday to Friday daytimes. The Sunday timetable is also unchanged.

Click here to download the new timetable.

Sapphire 6: Durham – Spennymoor – Bishop Auckland – West Auckland – Evenwood – Cockfield – Barnard Castle

This service will have a revised timetable, with several Monday to Saturday daytime journeys running a few minutes earlier or later to improve punctuality.

We are also taking over the Monday to Saturday late evening buses between Bishop Auckland, West Auckland, Evenwood and Cockfield that are currently operated by JSB Travel. These will run as extensions of our existing journeys between Durham and Bishop Auckland, creating several new links at this time of the day.

Most evening buses will run at the same times as now. However, the 2255 from Durham will leave at 2240, which means that the last bus from Bishop Auckland to West Auckland, Evenwood and Cockfield will also be earlier (at 2316 instead of 2330).

Click here to download the new timetable.

Sapphire 22: Durham – Thornley – Wheatley Hill – Shotton Colliery – Peterlee – Dalton Park – New Seaham – Ryhope – Sunderland

This service will have a revised timetable, with most buses running a few minutes earlier or later to improve punctuality.

Following customers’ requests, we are also introducing a later Monday to Saturday evening journey from Durham to Thornley, Wheatley Hill and Peterlee. This will leave Durham at 2047 – great if you are out with friends or need to work late!

Click here to download the new timetable.

Service 23: Hartlepool – Blackhall – Peterlee – Easington Colliery – New Seaham – Ryhope – Sunderland

This service will have a revised timetable, with all buses running a few minutes earlier or later to improve punctuality. Click here to download the new timetable.

Sapphire 24: Durham – Sherburn Village – Shotton Colliery – Peterlee – Blackhall – Hartlepool

This service will have a revised timetable, with most buses running a few minutes earlier or later to improve punctuality.

We are also introducing new Monday to Saturday late evening journeys between Peterlee, Horden, Blackhall and Hartlepool, which will replace the buses currently operated by Scarlet Band on service 58A. These new journeys will run as extensions of our existing services between Durham and Peterlee, creating several new direct links in the evening. The times will also be slightly different to the 58A, and buses will serve Hartlepool Marina instead of the Interchange.

Click here to download the new timetable.

Service 43: Durham – Broompark – Ushaw Moor – Esh Winning

This service will have a revised timetable, with some Monday to Friday buses running earlier or later than now. This is to improve punctuality and fit with the alterations to services 22 and 24, which use the same stand in Durham Bus Station.

Click here to download the new timetable.

Service 56/56A: Durham – Bowburn – Coxhoe – West Cornforth – Ferryhill Station – Ferryhill – Coundon – Bishop Auckland

We know that this service is not as punctual as it needs to be, especially at Monday to Friday commuter times. To improve this, all buses will omit High Shincliffe and run via the A177 between Bowburn and Shincliffe Village. This is regrettable, but our ticket data show that demand from High Shincliffe is very low compared with the rest of the route.

Durham County Council is looking at possible alternative services for High Shincliffe and details of these will be available shortly. However, the 56, 57, 57A and X12 will continue to serve the stops at Shincliffe Station, which are located on the A177 only a few minutes’ walk from High Shincliffe village.

There are no other alterations to the service 56 route and the timetable is unchanged. Click here to download a copy.

Service 57/57A: Durham – Bowburn Estate – Coxhoe – Trimdon Village – Deaf Hill – Hartlepool

In July we made some alterations to the route of service 57 in Kelloe, which have improved punctuality and reduced journey times for a lot of people in this area.

However, we are still experiencing problems with the punctuality of the 57A, especially at commuter times. To improve this, all buses will run via Margaret Terrace instead of Station Road and Wingate Road in Deaf Hill, shortening the route and providing links to an area that currently has no service. We are also reverting to our old route between Coxhoe and Trimdon Village, which means that buses will run via West Lane instead of Harap Road.

The X21 and X22 serve all of the stops that will be missed out by the 57A and connections can be made between buses (if necessary) in Trimdon Village.

There are no other alterations to the route and the timetable is unchanged. Click here to download a copy.

Service 86: Toft Hill – Witton Park – Etherley Dene – Bishop Auckland (with certain journeys extending to Willington, Spennymoor, Ferryhill and Trimdon Village)

Go North East will take over the Monday to Saturday evening buses on this route under contract to Durham County Council. However, our normal range of single, return and multi-journey tickets will still be valid on these journeys.

The evening buses will run a few minutes earlier or later than now, but there are no changes to the Monday to Saturday daytime schedule. Click here to download the new timetable.

Service X24: Durham – Sherburn Village – Shotton Colliery – Peterlee – Horden

We introduced this service in February following customers’ requests for faster buses between Peterlee and Durham as well as new links with Horden. The Monday to Friday commuter buses are very popular, but demand has not grown as much as we expected over the rest of the day, as a lot of people still prefer the more frequent Sapphire 22 and 24.

The Monday to Friday morning journey at 0711 from Horden to Framwellgate Moor will therefore continue to run, along with a return journey at 1706 from Framwellgate Moor to Horden. However, all of the other Monday to Friday and Saturday journeys will be withdrawn.

Click here to download the new timetable.

MAX X26/X27: Darlington – Richmond – Catterick – Colburn

We have been monitoring the punctuality of this service for some time. We know that buses are increasingly being delayed (especially on Fridays) by the roadworks on the A1 at Scotch Corner and at Whiteshops in Catterick, and we have been working in the background to minimise the impact of this.

We are not making any changes to the timetable, but we are putting another vehicle into this service on Fridays. This will create a ‘buffer’ in Darlington, allowing buses that are delayed by the roadworks to commence their next journey on time. This will also ensure that our supervisors don’t need to regulate services as often to keep buses on schedule.

The roadworks on the A1 and at Whiteshops are both due to finish before Christmas. We fully appreciate the patience shown by everyone who uses this service and we are working closely with North Yorkshire County Council to ensure that the roadworks are treated with priority for completion.

In the meantime, we will continue to monitor this service and take further action if necessary to ensure that buses run as punctually as possible.

Better Value Fares

We are extending our Durham District fares zone to include Ferryhill, Chilton, Rushyford, Redworth, Sedgefield, Thornley, Wheatley Hill, Trimdon Village, Deaf Hill, Shadforth and Ludworth. This means big savings for customers in these places travelling wholly within the Durham District zone. For example, the price of a one-day ticket from Ferryhill to Durham will reduce from £7 to £6.50, while the cost of a weekly ticket will come down from £25 to £18.20.

At the same time, we are expanding our Peterlee zone to cover Haswell (Village and Plough), while the Bishop Auckland zone will extend to Redworth.

Click here to download our new North East Saver Zones map or log on to www.arrivabus.co.uk for more information and prices.

Services affected

4
9, 10
22
24
43
56
56A
57
57A
86
X24
X26, X27

Any further questions

Contact our customer services team who will be pleased to help you

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