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Arriva in the North East

Terms and conditions

m-ticket campaign promotional offer, March 2015

The Promoter

Arriva plc. Registered No 347103. Registered Office: Arriva plc, Admiral Way, Doxford International Business Park, Sunderland. SR3 3XP.

The Promotion

The Promotion will entitle existing and new customers to a 10% discount on m-tickets purchased via the Arriva m-ticket app for a limited time only, subject to the terms and conditions laid out in this document.

Promotion Period

The Promotion commences at 06.04.15 (“Start Date”) and closes on 30.04.15 (“Closing Date”) (being the “Promotion Period”). For the avoidance of doubt, this means that relevant m-ticket purchases must be completed during the Promotion Period in order to meet the validity requirements and be eligible for the Promotion.

How to participate

Participation is open to UK residents (excluding NI) who purchase bus tickets via Arriva’s m-ticket app during the Promotion Period and, when prompted during the purchasing process, enter a relevant promotional code from the list below:

  • MT10
  • MT10M
  • MT10C
  • MT10B
  • MT10P
  • MT10W
  • MT11


The opportunity to enter the promotional code will be at the point the customer is asked to enter their unique 4 digit pin as part of the purchasing process.

Entry to the Promotion is limited to redemption of any one of the above codes during the Promotion Period, per mobile device.  For the sake of clarity, this means that once one of the above codes has been used, it is not possible to use any of the other codes on the same device during the Promotion Period.

Directors, management and employees of the Promoter or the agencies or companies associated with this Promotion are not permitted to take part.


The Promoter reserves the right to cancel, amend, terminate or temporarily suspend this Promotion at any time with no liability to any entrant or any third party.
If for any reason any aspect of the Promotion does not function correctly, whether by means of infection by computer virus, network failure, bugs, tampering, unauthorised intervention, fraud, technical failures or any cause beyond the control of the Promoter that corrupts or affects the administration, integrity or fairness of the Promotion, then the Promoter may at its sole discretion cancel, modify or suspend the Promotion and/or invalidate affected entries.

If there are reasonable grounds to believe that there has been a breach of these Terms and Conditions by an entrant, The Promoter may, at its sole discretion invalidate the relevant entry and disqualify the entrant from the Promotion.

The Promoter’s decision in all matters relating to the Promotion is final and binding and no correspondence will be entered into.


m-ticket cinema tickets Free Prize Draw, 2015

The conditions outlined above in relation to the Promotion, also apply to the m-ticket cinema ticket Free Prize Draw.

How to participate:

The Prize Draw will be available to individuals who attend any of the following roadshow Events, planned to run in conjunction with the overall Promotion.

The Events will take place at the following locations and on the following dates/times:

  • Humberstone Gate, Leicester – 22nd April, 10.30am – 2.30pm
  • Victoria Gardens, Leeds – 15th May, 10.30am – 2.30pm
  • Jubilee Square, Maidstone – Monday 11th May, 11.30am – 3.30pm
  • Northumberland Street North, Newcastle – Wednesday 6th May (time tbc)
  • Milton Keynes – Saturday 25th April (time tbc)
  • Williamson Square, Liverpool (date and time tbc)


To enter the Prize Draw, individuals will need to attend one of the above Events and give their name, email address and contact telephone number to one of the Arriva promotional staff present.

Arriva reserves the right to change the details, including locations, dates and times, of the above events and, in the event of any changes occurring, will make reasonable efforts to communicate these changes to customers.

Multiple entries are not permitted and entry will be limited to one entry per person, regardless of whether or not that person attends more than one of the Events listed above.

Prize and Prize provision:

The Prize will be £150 worth of cinema vouchers for each of the Events listed above. This means that there will be a separate random draw for all the valid entries collected by official Arriva promotional staff during each Event.

Each winner will receive one Prize of £150 worth of cinema vouchers, which will be valid for one of the following UK cinema chains: Cineworld, Showcase, Odeon or Vue.  The Winner will be able to choose one of these options and the relevant vouchers will be distributed accordingly.

Winners will be selected by means of a random draw conducted under the supervision of an independent person to be held up to two weeks after each event. Winners will be notified of the fact that they have won within 28 days of the Selection Date by email in the first instance.
The Promoter will use reasonable endeavours to contact the Winners using the contact details supplied upon entry to the Prize Draw. If a Winner does not respond within 1 calendar month of the first notification, then the Winner forfeits the right to claim the Prize and the Promoter is free to nominate another Winner.

There is no cash or other alternative to the prizes in whole or in part and prizes are not transferable.

By submitting your entry to this Prize Draw, you agree to be bound by these Terms and Conditions.


Download a PDF of these terms and conditions