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Arriva in the North East

Passenger Consultation


Here at Arriva North East, we're always looking at new ways to improve our services and respond to passenger suggestions and feedback.

During this process, we sometimes look to our customers for their views on ideas that we have for revisions to services and tickets where we feel it is important to get feedback before we consider implementation.

Listed below are current ongoing passenger consultations. We would be grateful for passengers who use the services in question to respond with their feedback.

This page is updated regularly, so please check back often.

Ongoing Consultations


Consultation Name Area Closing Date  
No ongoing consultations      


The feedback we receive from you is completely confidential and no personally identifiable information is used. Overall results may be used to influence our decisions regarding service changes.