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Arriva in the North East

Contactless payment arrives in the North East

Pay for your bus travel with your contactless debit or credit card

Great news! Catching the bus has just got even easier.

We have now installed contactless readers on all of our buses across the North East.

You will see contactless readers on all our buses (near the drivers cab) this will allow you to pay for your regular ticket by using your contactless credit or debit card, Apple and Google Pay. 

Contactless payment is a quick, easy and secure way to pay for your travel…meaning you never have to find the correct change to travel on one of our buses. 

We are the first region outside of London to benefit from contactless payment on its buses. Delivering significant benefits to our passengers who are now able to pay for their journey with a contactless credit or debit card.


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Contactless payment symbol




Google Pay logo



Apple Pay logo

Bus entrnace area showing relative position of contactless reader, bus driver and ticket machine

Simple as 1 - 2 - 3

1. Board the bus as usual and tell the driver that you want to pay by contactless; then ask the driver for the ticket you require

2. Touch your contactless debit or credit card on the card reader - look for the big yellow circle near the ticket machine

3. Take your ticket and receipt, find a seat and enjoy your journey! 


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