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Arriva in the North East

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Our contactless payment system is now even better in 2019

We’ve made bus travel even easier with awesome contactless technology in 2019!

Whether it’s a day out or your commute, there is great news for customers in the North East: we’ve installed new contactless payment systems for all your bus travel!

If you’re not already familiar with contactless payment, it means no more last-minute fumbling around with your change or a hurried trip to the nearest cash point. Just hop on the bus, flash your method of payment on the scanner and you’re good to go. It couldn’t be simpler.

What is contactless payment?

Contactless allows people to pay quickly and securely using a credit or debit card without the need to enter your PIN. Quick and fuss-free, contactless payment is becoming more and more popular as a means of paying for purchases £30 and under.

Not just limited to credit and debit cards, you can pay by contactless through a range of devices, including:

  • Stickers
  • Key fobs
  • Wearable devices, such as watches and wristbands
  • Mobile devices, such as smartphones and tablets


Check to see if your card or device has contactless capabilities so you can board the bus and pay using this simple, handy method.

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Any questions?

All your queries are answered on our FAQs page.