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Arriva in the North East

Tees Valley Bus Partnership scoops top award

09 December 16

Local bus company Arriva North East is celebrating following the announcement that it’s partnership with the Tees Valley Bus Network Improvements scheme (TVBNI) won the Partnership of the Year title at the North of England Transport Awards in Manchester.

The awards, run by Transport Times who host the well stablished National Transport Awards, celebrate great achievements within the industry, specifically related to the Northern Powerhouse regions.

The inaugural North of England Transport Awards brought the industry together to celebrate its achievements in providing efficient, high quality transport services across the region.

From all the entries from local authorities, combined authorities and any organisations involved in transport in the North of England including the public, private and voluntary sectors – the Tees Valley Partnership  was voted the best in 2016 by the judges.

Over the past few years Arriva have been working hard with the local councils within the Tees Valley to help provide customer centric services, which also help achieve the business objectives of the local councils and Arriva.

The main aim of the 5 year agreement was to improve bus networks, services and facilities within the Tees Valley. Arriva’s policy is to match fund local investment into the bus network. So far this had led to multi million pound investments into Core Commercial Services, Bus Priority and Infrastructure, Passenger Facilities, Vehicles, Fares and Ticketing.

Nick Knox, area managing director for Arriva North East said: “It’s an amazing feeling to be recognised for all the hard work the local authorities and Arriva have put into the region. Striving to provide a good quality of service is in our DNA, and our employees work tirelessly to ensure this happens on a daily basis”.

Cllr Bill Dixon, lead member for transport at Tees Valley Combined Authority, added, “By working together the Combined Authority and local bus operators have delivered a much better bus service.

“The Tees Valley Bus Network Improvement Project has delivered a more punctual and reliable bus service as well as modern state of the art buses. An ever increasing number of our buses are equipped with Wi-Fi and charging points for mobile phones, while the new Real Time Information system means people can easily find out where their bus is giving them much greater confidence when travelling by bus.”

In addition to the Partnership of the Year award, driver Alex Smith from Arriva’s Middlesbrough depot was also highly commended in the Frontline Employee of the Year category.

The UK Bus Awards took place in Manchester on the 7th December 2016.