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Arriva in the Midlands

Student and Child Ticket Direct Debit Scheme

in the Midlands

Save money with a great value Student or Child Saver Ticket

Whether you’re starting out as a student or heading back for another year at school or uni it makes sense to get your travel sorted now. Luckily our range of student bus tickets makes getting around cheap and easy.

Arriva Child/Student Saver tickets can save you heaps of money off standard adult fares*. And you can travel in the evening and at weekends too, as many times as you like! So, get your ride on to school/college/university, to the pub, to the shops and well, anywhere you fancy, really. *based on equivalent adult 4-Weekly Saver ticket prices across the UK.

How the scheme works

It is a simple 2-step process to sign-up to for a Student or Child monthly Saver ticket:

Step 1

To purchase an annual ticket via Direct Debit, complete the online application form (link above) - you will need your bank account details.

Payments are taken on the 1st or 15th of each month.

You should allow at least two weeks to register before the date of your first direct debit payment; e.g. for payments on the 1st of the month please register by the middle of the previous month.

Please note the nearest direct debit date will be the default option available to select for you payment date.

Step 2

Receive your ticket each month in the post or to your phone with our m-ticket app.

If you have any queries about our Student and  Child Direct Debit saver Tickets please email  [email protected]

Terms and conditions

  • This scheme is valid for passengers travelling on Arriva buses, and tickets are valid in the zone chosen only
  • This scheme is valid for passengers travelling on Arriva buses, and tickets are valid in the chosen travel zone only
  • The cost of an annual ticket is divided by 12 and your monthly Direct Debit (DD) payment is based on that calculation
  • DD payments are taken on the 1st or 15th of each month, dependent on date of application
  • Your payment will remain the same each month unless we notify otherwise
  • For payments on the 1st your tickets will be dispatched thereafter and commence on 12th of the month
  • For payments on the 15th your tickets will be dispatched thereafter and commence on 27th of each month
  • Dependent on your payment date your monthly ticket will expire at midnight on the 11th or 26th of the following month
  • Your next ticket will automatically be sent directly to your home or registered m-ticket app before the current expires
  • Tickets will continue to be sent on a rolling monthly and yearly basis until such time as you choose to cancel your DD
  • If your DD Payment fails you will not receive a ticket for the following month
  • If your DD payment fails for two consecutive months your account may expire and no further tickets will be sent
  • This is a rolling monthly contract, to stop your ticket you must cancel your DD payment directly with your bank/building society
  • Arriva Midlands Ltd will not accept responsibility for cancelling direct debits
  • Please note, cancellation of a DD can require 7 to 10 working days’ notice with some banks/building societies
  • If your payment is due to be taken within your banks required notice period (and you have requested your direct debit to be cancelled too late), your ticket will still be sent to you and cannot be refunded
  • We do not accept used/unused/unwanted tickets and NO refunds will be given
  • Please report lost tickets to [email protected]  immediately, a replacement ticket will be sent to you and a fee of £25 will be added to your next direct debit

Arriva m-ticket app

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m-ticket app

Get tickets straight to your mobile wherever and whenever with the Arriva m-ticket app

  • Quick
  • Easy
  • Convenient
  • Totally secure
  • Saves previous searches

 

Find out more

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Arriva Bus app

The Arriva Bus app is your mobile travel companion with great features that include:

  • Trip planner
  • Live map with real-time info
  • Timetables
  • m-tickets
  • Service updates

 

Find out more

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Need more help?

Please contact our customer services team on 01543 435421 or email [email protected]