Change Region
Arriva in London

Lost property

What to do

If you have been unfortunate to lose something whilst travelling on an Arriva London bus, please ring our switchboard on 020 8271 0101 (09:00 to 17:00, Monday to Friday except bank holidays). You will need to know the bus number you left the article on.

All lost property, if found, is kept for three days before being sent to TfL's lost property office at Baker Street. Their contact details are:-


TfL Lost Property Office
​200 Baker Street

In line with legislation, charges may be made for restoring property to customers.