Proposed closure of Aylesbury and High Wycombe depots

We have taken the difficult decision to begin consultation with our colleagues on the proposed closure of our Aylesbury and High Wycombe depots.  Despite extensive efforts to turn the situation around, including making network changes to better reflect local demand, both sites continue to be loss-making.

There will be no immediate impact on services and we will work with local authority partners to explore ways to minimise the impact, should we withdraw services. 

We will keep our customers and our employees updated throughout this period.
If the closures go ahead, Arriva will no longer operate the following services: 

o    X7/X8 – Aylesbury to Oxford
o    X9/X90 – Aylesbury to High Wycombe
o    2 – High Wycombe to Booker
o    3 – High Wycombe to Castlefield
o    4 – High Wycombe to Lane End
o    5/5a – High Wycombe to Bourne End
o    6/6a – High Wycombe to Bourne End
o    7/7a – High Wycombe to Bourne End and Maidenhead
o    10 – High Wycombe to Downley 
o    11 – High Wycombe to Penn
o    12 – High Wycombe to Micklefield
o    13 – High Wycombe to Totteridge
o    800/850/X80 – High Wycombe to Henley on Thames and Reading
o    X9/90 – Aylesbury to High Wycombe.

 

If the closures go ahead, the X5 (Aylesbury to Hemel Hempstead) would continue to operate running from our Hemel Hempstead depot instead.

 
Arriva will continue to operate the contracted services listed below on behalf of Oxfordshire and Buckinghamshire Councils for the remainder of the agreed contract term:

Authority                   Route       Details                                                       
Oxfordshire800Specific journeys diverted to serve Binfield Heath
Oxfordshire800Mon- Sat evenings
Buckinghamshire11Sundays
Buckinghamshire1130 min frequency
Buckinghamshire12Evenings
Buckinghamshire12Sundays
Buckinghamshire7Evenings
Buckinghamshire7Sundays
Buckinghamshire800Evenings
Buckinghamshire800Sundays
Buckinghamshire6Specific journeys
Buckinghamshire11Evenings

 

When would the changes happen?

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The proposals are being consulted on with colleagues. Should the closures go ahead, the earliest changes would happen is July 27, 2024. We would work closely with our local authority partners to minimise the impact of any changes and other operators may choose to run the services if they are no longer delivered by Arriva.

If these services stop operating, can I get a refund of my ticket?

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If these services do stop operating, you can request a refund for your ticket via this link https://www.arrivabus.co.uk/help/contact-us

If the proposal goes ahead what will happen to the Arriva employees in this area?

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Should the proposal go ahead we will seek to avoid redundancies by re-deploying as many colleagues as possible to another UK Bus location and/or role.  

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