Changes to fares in North West
From 1 January 2025 there will be price changes to some of our fares.
In the Liverpool City Region and cross-boundary services into Greater Manchester or Warrington the single ticket price cap will remain at £2.
The Liverpool City Region young persons single journey will be £1.40.
For cross boundary services into Lancashire, Cheshire West and Chester single bus fares are changing but you’ll still be able to get around for no more than £3 per journey with the government capped single fare, plus there will be many single fares which will cost less than this. Simply tell your driver where you're travelling as you board to get the best value ticket for you.
We're also withdrawing return tickets and some multi-journey tickets including the 3 and 12 day bundles.
For details of the changes see below.
How much will I pay for a single ticket?
In the Liverpool City Region the single ticket price cap will remain at £2
The Liverpool City Region young persons single journey will be £1.40.
For cross-boundary services into Greater Manchester or Warrington the single ticket price cap will also remain at £2.
For cross boundary services into Lancashire, Cheshire West and Chester single bus fares are changing on 1 January 2025 but you’ll still be able to get around for no more than £3 per journey with the government capped fare. Simply tell your driver where you're travelling when you board to get the best value ticket for you.
For cross boundary services into Wales from Cheshire West & Chester and Oswestry single bus fares are changing on 1 January 2025 but with the government capped fare you’ll still be able to get around for no more than £3 per journey in England. Simply tell your driver where you're travelling to get the best value ticket for you.
There is no fare cap within Wales and there will be no changes to our single fares.
When does the capped bus fare end?
The Liverpool City Region £2 capped bus fare will available until at least September 2025.
The £3 capped bus fare will end on 31 December 2025.
How can I purchase a capped fare?
You can pay with cash, your contactless card or device or via Tap and Go* on board any of our buses.
You can also buy capped fares on our app. However, to get the best value ticket we recommend you buy your single ticket when you board and tell your driver where you're travelling as you may be able to travel with us for less than the price of the capped fare.
* Tap and Go available in Liverpool City Region only
Which routes are not included in the capped fare?
The 310, 312, 375, 385 within Lancashire and Service 487 and X30 within Cheshire West and Chester are not included in the Liverpool City Region £2 capped fare but with the government capped fare you’ll still be able to get around for no more than £3 per journey. Simply tell your driver where you're travelling when you board to get the best value ticket for you.
Some other services such as school and park and ride services are excluded, please click to view all excluded services https://www.arrivabus.co.uk/capfareex25
Can I still purchase a capped fare on the app?
You can buy capped single fares on our app. However, to get the best value ticket we recommend you buy your single ticket when you board and tell your driver where you're travelling as you may be able to travel with us for less than the price of the capped fare.
How long are tickets purchased on the app valid for?
Mobile tickets are only valid for 1 hour once activated. Please activate your ticket as close to your journey as possible.
Are multi-journey tickets changing?
Yes. From 1 January 2025 some multi-journey tickets will be withdrawn including the 3 day and 12 day bundles. There will be no change to the price of multi-journey tickets in Wales.
Are return tickets changing?
No, return tickets are not available in the Liverpool City Region and there will be no change to return tickets in Wales