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Arriva in Kent and Surrey

Roadside Supervisor - Maidstone



We currently have three vacancies for roadside supervisors, reporting to the Senior Service Control inspector, based at Maidstone. The role includes supervising, controlling and co-coordinating scheduled services operating from the depot.  The successful candidates, whilst predominantly working from the Maidstone area, must be prepared to work, if required, from any location within Arriva Southern Counties operational area.


The successful applicants will need to be flexible in their approach and must demonstrate enthusiasm in leading and motivating a large team of Drivers with an emphasis on improving service quality, customer satisfaction and depot profitability.  You must have the ability to take charge of a variety of situations, dealing with colleagues and members of the public in a positive manner. 

A key to fulfilling this demanding key role will be the ability to meet and better daily operational targets in terms of minimising lost mileage and service delays. 


  • Should have sound operational knowledge, as you will play a leading role in managing service delays, accidents, health and safety issues and revenue protection matters. 

  • Possess excellent report writing skills and be computer literate. 

  • Be in possession of a valid PCV licence. 

  • Be available to take up the post in late September

The normal hours of work will be on a shift rota, with various start times consisting of early / late shifts, including weekends / Bank Holidays, so flexibility is a necessity.

A working knowledge of the Maidstone area would be desirable or, alternatively, a commitment to quickly learn the area in which you will be working. 



  • Company Pension Scheme
  • Smart Uniform.
  • Arriva Village Discount Scheme.
  • Continuous career development.
  • Up to 28 days holiday (including bank holidays).
  • Free bus travel for yourself, partner and eligible children

How to Apply

To apply please click or email: [email protected]

Arriva Southern Counties, Armstrong Road, Maidstone, Kent ME15 6TX

Closing Date: Mon 17 September, 2018

Reference Number: R-002572

Arriva Southern Counties of Invicta House, Armstrong Road, Maidstone, ME15 6TX is the data controller for the purpose of the Data Protection Act 1998.

By submitting an application you consent that we may process the personal data (including sensitive personal data) that we collect from you in accordance with our Privacy Policy which can be found on our Arriva UK website under ‘working with Arriva’.  In particular, we may use information we hold about you for the purposes of communicating with you, for the management of our recruitment and hiring process, to determine your initial and ongoing suitability for employment, and to determine terms of employment or engagement if your application is successful.

Please address any questions, comments and requests regarding our data processing practices to Lara Scott-Ellis, Arriva plc, Lacon House, 84 Theobalds Road, London, WC1X 8NL.