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Arriva in Kent and Surrey

ABC Loyalty Scheme terms and conditions

 
  1. The promoter is Arriva Kent and Surrey Limited whose correspondence address is Arriva , Invicta House, Armstrong Road, Maidstone, Kent, ME15 6TX ("Arriva").
  2. The Arriva ABC loyalty scheme is open to residents of, and visitors to, the United Kingdom. 
  3. Collect six stamps on a Arriva ABC loyalty card between the period 11th March 2019 and 11th March 2020 inclusive (the “Validity Period”) and present the fully completed card to the bus driver on any of Arriva’s Guildford ABC bus services (www.arrivabus.co.uk/kent-and-surrey/floating/new-services-for-guildford) at any time during the Validity Period to receive 1 x Arriva day return bus ticket for free. 
  4. The day return bus ticket will only be valid for travel on the date within the Validity Period that the completed Arriva ABC loyalty card is exchanged with the bus driver and may only be used for travel on Arriva’s Guildford ABC bus services.
  5. Arriva ABC Loyalty cards are available for collection during the Validity Period and must be obtained from either; an Arriva bus driver on any of Arriva’s Guildford ABC services, or from the Arriva Guildford Travel Shop, The Friary Bus Station, Guildford, Surrey, GU1 4YP. Both adult and child Arriva ABC loyalty cards are available, child cards are for use by children aged from 4 years to 16 years inclusive only.
  6. For each single or return adult or child journey ticket purchased on board any of Arriva’s Guildford ABC bus services during the Validity Period, one stamp will be allocated to one Arriva ABC loyalty card by the bus driver. For the avoidance of doubt, no stamps will be allocated on the return journey of a return ticket.
  7. A completed adult Arriva ABC loyalty card can only be exchanged for 1 x day return adult bus ticket and a completed child Arriva ABC loyalty card can only be exchanged for 1 x day return child bus ticket.
  8. Arriva ABC Loyalty cards are not interchangeable between individuals, individuals can only collect stamps on their own Arriva ABC loyalty card and stamps for adult and child journeys can’t be collected on the same Arriva ABC loyalty card.
  9. There is no limit in respect of how many stamps an individual may collect nor how many completed Arriva ABC loyalty cards an individual may submit during the Validity Period.
  10. Photocopies, replicas or fake Arriva ABC loyalty cards and stamps will not be accepted and Arriva’s decision or any decision made by a bus driver in respect of such is final.
  11. Arriva reserves the right to refuse to allow any individual to participate in the Arriva ABC loyalty scheme if that individual is found to be in breach of any of these terms and conditions and Arriva’s decision or a decision made by an Arriva bus driver in respect of such is final.
  12. Any ticket purchases and travel on Arriva’s bus services is strictly subject to the Arriva UK Bus conditions of carriage www.arrivabus.co.uk/about-us/conditions-of-carriage.
  13. All Arriva ABC loyalty cards and bus tickets remain subject to availability and any other relevant standard terms and conditions of Arriva.
  14. Participation in the Arriva ABC loyalty scheme does not give any preferential rights of access to any Arriva services.
  15. This offer may not be used in conjunction with or in addition to any other discount voucher, price offer or promotion.
  16. Arriva reserves the right to amend these terms and conditions or terminate or suspend the Arriva ABC loyalty scheme should circumstances beyond its reasonable control make it necessary to do so.
  17. These terms and conditions shall be governed by English law and any dispute relating to these terms and conditions will be subject to the exclusive jurisdiction of the courts of England and Wales.