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Services 300 and 301 are changing from 1st September 2019

Start Date: 15/08/2019


Location: Hatfield, Hemel Hempstead, St Albans, Stevenage and Welwyn Garden City

In order to improve reliability, the timetable for Services 300 and 301 will be changing and the routes will be split, with new service 302 covering part of the route. There will also be an improved evening service and a more frequent service on Sundays between St Albans and Hatfield.

These services often suffer from traffic delays in the towns along the route at busy times, as well as at other points if there are traffic problems on the A1, A414, M1 or M25 so to make the service more reliable, we are splitting the routes into three separate services (300, 301 and 302) that will cover most of the existing routes.

These will run as follows:

300: Hemel Hempstead – Bennetts End – Leverstock Green – St. Albans (Mondays to Saturdays only)
301: St. Albans – Hatfield – QEII Hospital – Welwyn Garden City – Knebworth – Stevenage – Lister Hospital
302: Hemel Hempstead – Adeyfield – Leverstock Green – St. Albans Hospital - St. Albans – Hatfield – Stanborough – Welwyn Garden City

A new route map for these services can be viewed here. 

Much of the route will continue to be served at the same frequencies as at present but there will be an improved Sunday service between St. Albans and Hatfield (every thirty minutes instead of hourly) and an improved evening service on Mondays to Sundays, including a later finish, between Stevenage and Welwyn Garden City on Mondays to Saturdays.

The direct service between Hemel Hempstead and Stevenage will no longer be provided but the journey can be made by taking Services 300 or 302 from Hemel Hempstead to St. Albans and change there onto the 301 or stay on the 302 to Welwyn Garden City and change there onto the 301, with the same connections available in the opposite direction from Stevenage via Welwyn Garden City to Hemel Hempstead.

There will be one small section of route that will not be served by the 301 at Stevenage. This is Monkswood Way but buses will stop on London Road, a short walk away on the opposite side of Roaring Meg Retail Park.

The main frequencies for the three services will be as follows:

Service number Monday to Friday daytime Saturday daytime Monday to Saturday evenings Sunday daytime Sunday evenings
300 Every 30 minutes Every 60 minutes - - -
301 Every 30 minutes except every 15 minutes between WGC and Stevenage bus station Every 30 minutes except every 20 minutes between WGC and Stevenage bus station Approx. every 60 minutes Every 60 minutes Approx. every 60 minutes
302 Every 30 minutes Every 30 minutes Approx. hourly Hemel Hempstead to St. Albans only Every 60 minutes Approx. hourly Hemel Hempstead to St. Albans only


Frequencies over the main sections of route will be as shown below:

  Monday to Friday daytime Saturday daytime Monday to Saturday evenings Sunday daytime Sunday evenings
Hemel Hempstead to St. Albans (300/2) Every 15 minutes 3 buses per hour Approx. every 60 minutes Every 60 minutes Approx. every 30 minutes
Hemel Hempstead to Hatfield and WGC (302) Every 30 minutes Every 30 minutes Approx. every 30 minutes Every 60 minutes Approx. every 60 minutes
St. Albans to Hatfield and WGC (301/302) Every 15 minutes Every 15 minutes Approx. every 60 minutes Every 30 minutes Approx. every 60 minutes
Hatfield to WGC (301/302) Every 15 minutes Every 15 minutes Approx. every 60 minutes Every 30 minutes Approx. every 60 minutes
St. Albans, Hatfield and WGC to Stevenage (301) Every 30 minutes Every 30 minutes Approx. every 60 minutes Every 60 minutes Approx. every 60 minutes
WGC to Stevenage (301) Every 15 minutes Every 20 minutes Approx. every 60 minutes Every 60 minutes Approx. every 60 minutes

For full details of the times of each service, please click the links below:

300 timetable from 1st September 2019

301 timetable from 1st September 2019

302 timetable from 1st September 2019

You can also download our timetable leaflet and print your own copy here.

Our money-saving day, weekly and 4-weekly tickets for the Hemel Hempstead, Welwyn & Hatfield, North Herts Plus and Stevenage zones are valid for travel on Services 300, 301 and 302 within the relevant zone and the Orbit and All Zones tickets can be used throughout the length of these routes.

Don’t forget that you can buy your tickets on the bus by using your contactless payment card and the day, weekly and 4-weekly tickets are also available by using your mobile phone.

Q&As

Why are our buses changing?

To assist with timekeeping and reliability, services 300 and 301 are changing.  Current services are proving to be too long in distance to run end to end as reliably as we would like as there are inevitably traffic delays somewhere on route that can lead to disruption to customers some miles away.  This is becoming the norm as traffic levels in the county and increased car ownership continue to rise.

What is changing?

Service 301 will operate between Stevenage and St Albans as it currently does but will no longer serve St Albans City Hospital, Leverstock Green, Adeyfield or Hemel Hempstead.  This part of the route will now be the 302.

What is a 302? 

Service 302 is a new route to serve parts of Hemel Hempstead not served by 301 and parts of Hatfield and Welwyn Garden City not served by 300.  It will run from Welwyn Garden City, Stanborough, Birchwood and Hatfield before continuing along the old 301 route to Hemel Hempstead.

What about 300?

300 will become a local service between Hemel Hempstead, Bennetts End, Leverstock Green and St Albans City Station.

Will I have to change buses to continue my journey?

The service pattern has been designed to keep as many passenger journeys unaltered without having to change.  However, customers from Birchwood or Stanborough north of Welwyn Garden City Bus Station will need to change, along with Howlands/QEII area to places past St Albans and Bennetts End customers will need to change to get beyond St Albans.  Where possible timetabled connections have been made.

Will it still be as frequent?

Generally yes, frequencies will be the same but the longer distance travellers, such as Stevenage to Hatfield may wish to wait for a through journey without having to change rather than catching the first bus that comes.  There will be slightly later buses in the evenings than now, plus Sunday between Hatfield and St Albans will be every half an hour rather than hourly.

I work in Maylands; will I still be able to use a bus?

Yes.  New service 302 will serve the Maylands area at very similar times as the current 301 along the same route.

Will there be a better evening service?

Yes.  Stevenage will now have an hourly evening service.

Services affected

300
301
302

Any further questions

Contact our customer services team who will be pleased to help you

Talk with us on Live Chat  Send us an email  Phone us on 0344 800 44 11