Service Updates in Herts and Essex
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New times for Colchester Service 11 from 18th March 2019
Location: Colchester
The times of commuter service 11 which is run on behalf of Essex County Council between Highwoods and Colchester North Station will be changed to improve reliability.
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Bus stop closure at The Black Boy, Bricket Wood
Location: Bricket Wood
The Black Boy bus stops in Bricket Wood will be closed between 4 February 2019 and 25 April 2019 due to kerb and footway works.
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School travel
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Student travel
Arriva's network of service within it's regions provides many links and opportunities for travel that are ideal for students attending the universities and colleges.
Making bus travel easier for customers with disabilities
Find out about how we can help make travel easier for people with disabilities, including scooter users.
Our promise and your rights
We value your custom and welcome customers from all communities that we serve. Here we have outlined the quality of service that we promise to deliver to you.
Our history
Find out about the fascinating past of your local bus company. You may be surprised to find just how long we’ve been a part of your local community.
Arriva Group
Arriva UK Bus is part of the Arriva group, which is owned by Deutsche Bahn. Find out more about the Arriva group and how we fit into it.
Buy tickets online
You can buy multi-journey Saver tickets and Student Saver tickets quickly and securely through our online store. Choose whether to have your ticket sent to you in the post or delivered direct to your phone as an m-ticket. Some tickets are also available as Arriva Connect smartcards.
(Please note that North East, Yorkshire and North West Student Saver tickets, and North West and Wales Scholar Saver tickets are available from our new online smartcard shop from 20 August - see next column)
Buy tickets on Arriva Connect smartcards
We are phasing in improvements to our online shopping experience.
Buy Student Saver tickets for:
- Arriva North East
- Arriva Yorkshire
- Arriva North West
and Scholar Saver tickets for:
- Arriva North West
- Arriva Buses Wales
from our new online smartcard store from Monday 20 August 2018.
Arriva m-ticket app
It's a secure, quick, easy and convenient way to buy Day, Weekly, 4-Weekly, Annual and Student Saver bus tickets!
Local Shops
Purchasing bus tickets or topping-up your m-ticket account is now easier than ever - do it at your local shops next time you drop in for milk or to pick up a paper.
On the bus
You can buy a selection of tickets on your Arriva bus, from single tickets, to weekly saver. Please try to remember to have the correct far as the drivers may not always have change and then all you need to do is find a seat, sit back and enjoy your journey.
We've made it easier for you to find a new job with Arriva
If you're interested in working with Arriva buses, you will find all our vacancies on our new recruitment website. See what's available near where you live and perhaps we'll be welcoming you to the team soon!
Lost Property
Find out what to do if you leave something on the bus, find something on the bus or are concerned about a suspicious package on the bus.
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We've made it easier for you to find out things you want to know. Simply type in your query and we'll present you with answers.
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Arriva Connect smartcards
From Thursday 16 August 2018, Arriva North East, Arriva Yorkshire and Arriva North West Student Saver tickets and Arriva North West Saver tickets from our new online smartcard store. Other smartcard tickets and tickets fulfilled through other channels will continue to be available from the existing online shop for the time being.
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