Press and media enquiries

Please note: customer enquiries cannot be addressed using the details below and we advise contacting the customer service team who’ll be happy to help. Details for our customer service team can be found by clicking here.


Arriva UK Bus


Arriva operates a press office and we work hard to make sure that journalists receive a timely response.

If you would like to make a press-related enquiry, please email: [email protected]

Alternatively, you can call us on 03455 010 101 which is our press office number. 

Our Press & Media Enquiries inbox and phone line are managed Monday to Friday 9am to 5pm. Should you be contacting Arriva UK Bus outside of these hours, your query will be responded to once working hours resume.

Arriva London


Buses in London are operated under contract to Transport for London -

All press enquiries during office hours should be sent directly to the TfL press office at [email protected].

Press office hours are 07.45 - 19.00 on weekdays.

Arriva Group


To contact Arriva Group, please click here.

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