Arriva Trial ticket terms and conditions

  1. Promoter: Arriva UK Bus Ltd, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP UK ("Arriva").
  2. This offer is open to residents of, and visitors to, the United Kingdom.
  3. To qualify for this offer, you must purchase an Arriva “Adult Day” ticket via the Arriva m-ticket app, and apply the promotional code “newyou” before completing the purchase.
  4. The use of the promotional code “newyou” entitles the user to one (1) free Adult Day m-ticket.
  5. The promotional code can only be applied on the following dates, and must be activated within seven (7) days of purchasing the m-ticket:
    Date Time
    5th January 2018 00:01 AM - 23:59 PM
    12th January 2018 00:01 AM - 23:59 PM
    19th January 2018 00:01 AM - 23:59 PM
    26th January 2018 00:01 AM - 23:59 PM
  6. Arriva promotional “Trial ticket” can be purchased and used for travel within the following regions:
    The following regions accept “Adult 24 Hour Return” promotional tickets
    North East
    North West
    Beds and Bucks
    Herts and Essex
    Kent and Surrey
  7. Purchase of an Adult Day m-ticket with the use of the promotional code “newyou” provides the user with one free Adult Day m-ticket.
  8. Promotional tickets must be purchased on the mobile ticket facility (Arriva m-ticket) and must show this screen to the driver when boarding the bus.
  9. The purchase of a Qualifying Ticket by Arriva is strictly subject to Arriva’s m-ticket terms and conditions, available at the following link: (“m-ticket Terms”). Words and expressions which are defined in the m-ticket terms will have the same meaning when used in these terms and conditions.
  10. This offer may be withdrawn or subject to change without notice.
  11. Arriva UK Bus Ltd accepts no responsibility for m-tickets not successfully purchased/downloaded due to a handset technical fault or malfunction, computer hardware or software failure, satellite, and network or server failure that was not the fault of Arriva plc.
  12. Qualifying Tickets remain subject to availability, normal age restrictions, and any other relevant standard terms and conditions of Arriva. Purchase of a Qualifying Ticket does not give preferential rights of access.
  13. The offer may not be used in conjunction with or in addition to any other discount voucher, prize, offer, and promotion or concession rate.
  14. The promotional code may only be used once, and the offer is only available once, per handset.
  15. The promoter reserves the right to withdraw, amend or replace the offer without prior notification.