Family Saver ticket terms and conditions

 
  1. The Promoter: Arriva UK Bus Ltd, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP UK ("Arriva").
  2. These offers are open to residents of, and visitors to, the UK.
  3. To qualify for the offer, customers must purchase a specific ‘Family Day Ticket’ (a ‘Qualifying Ticket’) and use within the promotional period. The below table details when the Family Day Tickets are available to purchase plus and when they can be used, the prices, how the promotional tickets can be purchased and who is eligible to travel on the ticket:
    Region Zone Ticket Type Ticket purchase and usage dates On bus ticket price m-ticket and online Price Purchase options Ticket terms Maximum child age
    North East  Regionwide  Family Day Saver Ticket  30th March – 8th April   £10  £9  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults. To be eligible to travel at least one adult and one child must in the party.  up to 16
    North East  Darlington Town  Family Day Saver Ticket   30th March – 8th April   £5  £5  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults. To be eligible to travel at least one adult and one child must in the party.  up to 16
    North East  Middlesbrough Tripper  Family Day Saver Ticket  30th March – 8th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults.To be eligible to travel at least one adult and one child must in the party.  up to 16
    Yorkshire  Yorkshire  Family Day Saver Ticket  30th March – 8th April  £7  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults. To be eligible to travel at least one adult and one child must in the party.   up to 16 
    North West  North West and Wales  Family Day Saver Ticket  30th March – 8th April  £12  £8  Promotional prices are only available to purchase through the m-ticket app and online for m-ticket app fulfilment. Purchase on bus will be at the standard Family Day ticket price.  Ticket available for up to 5 people, max 2 adults  

    up to 16*

    *Child age in Merseyside is 5 to 18 inclusive 

    North West  Greater Manchester   Family Day Saver Ticket   30th March – 8th April   £9  £6  Promotional prices are only available to purchase through the m-ticket app and online for m-ticket app fulfilment. Purchase on bus will be at the standard Family Day ticket price.  Ticket available for up to 5 people, max 2 adults   up to 16 
    Wales  Wales and North West   Family Day Saver Ticket  30th March – 8th April  £12  £8  Promotional prices are only available to purchase through the m-ticket app and online for m-ticket app fulfilment. Purchase on bus will be at the standard Family Day ticket price. Ticket available for up to 5 people, max 2 adults   up to 16 
    Midlands  Black Country  Family Day Saver Ticket   30th March – 15th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only   Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Cannock and Stafford  Family Day Saver Ticket  30th March – 15th April  £6  £6   On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Derby  Family Day Saver Ticket   24th March – 15th April  £5   £5  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Leicester and Derby Zone Plus (Covers Leicester Zone 1 and 2)   Family Day Saver Ticket 24th March – 15th April   £7  £7  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Shrewsbury  Family Day Saver Ticket 30th March – 15th April  £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Tamworth and Lichfield  Family Day Saver Ticket  30th March – 15th April  £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands  Telford  Family Day Saver Ticket  30th March – 15th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Midlands   West Midlands  Family Day Saver Ticket  30th March – 15th April  £10  £10  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16  
    Beds and Bucks  Milton Keynes  Family Day Saver Ticket   24th March – 8th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 17 
    Beds and Bucks  Luton  Family Day Saver Ticket   30th March – 15th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only   Ticket available for up to 5 people, max 2 adults  up to 17 
    Beds and Bucks  Orbit   Family Day Saver Ticket   30th March – 15th April   £10  £10  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 17 
    Herts and Essex  All Zones  Family Day Saver Ticket  30th March – 8th April  £10  £10  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16 
    Herts and Essex  Colchester  Family Day Saver Ticket  30th March – 8th April   £7  £7  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16 
    Herts and Essex  Hemel Hempstead  Family Day Saver Ticket  30th March – 8th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16 
    Herts and Essex  Southend  Family Day Saver Ticket   30th March – 8th April   £6  £6  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults   up to 16 
    Kent and Surrey  South East   Family Day Saver Ticket   30th March – 8th April  £10  £10  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16 
    Kent and Surrey  Surrey and West Sussex   Family Day Saver Ticket   30th March – 8th April  £10  £10  On bus, the Arriva m-ticket app and online for m-ticket app fulfilment only  Ticket available for up to 5 people, max 2 adults  up to 16
  4. The purchase of a ‘Qualifying Ticket’ through the m-ticket app is strictly subject to Arriva’s m-ticket terms and conditions, available at the following link: https://www.arrivabus.co.uk/terms-and-conditions (“m-ticket Terms”). Words and expressions which are defined in the m-ticket Terms will have the same meaning when used in these terms and conditions.
  5. Qualifying Tickets remain subject to availability, normal age restrictions, and any other relevant standard terms and conditions of Arriva.
  6. The offer is redeemed upon presentation of a Qualifying Ticket to an Arriva bus driver when boarding the bus between the relevant days of travel (see table above) and shall be deemed invalid after this point.
  7. Qualifying tickets purchased through the Arriva m-ticket app or online for m-ticket app fulfilment (except Derby Family Day tickets, Leicester and Derby Plus Zone Family Day tickets, Milton Keynes Family Day tickets and Luton and Dunstable Family Day tickets) will automatically activate on the last day the offer is available for the specific Family Day ticket that was purchased. See table above for the specific dates that each Family Day ticket is available for.
  8. Purchase instructions form part of these terms and conditions. Any purchase not complying with these terms and conditions will be invalid.
  9. The offer may not be used in conjunction with or in addition to any other discount voucher, prize, offer, promotion or concession rate.
  10. The Promoter accepts no responsibility for purchases not successfully completed or disruption to purchases due to a technical fault, technical malfunction, handset technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind for any reason.
  11. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Please retain a copy for your information.
  12. The promotion is governed by English law and participants submit to the jurisdiction of the English courts.
  13. If the Promoter reasonably believes that any action is being made unlawfully or illegally, they may reject or cancel any claim and you agree that you will have no claim against the Promoter in respect of any rejection or cancellation.
  14. The Promoter reserves the right to take any further action it deems appropriate in such instances.
  15. The Promoter reserves the right to extend, amend, terminate or suspend the Qualifying Tickets at any time.
  16. Purchase of a Qualifying Ticket is deemed acceptance of these terms and conditions.