Easter Egg and Bunny Hunt terms and conditions

  1. The Promoter: Arriva UK Bus Ltd, Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP UK ("Arriva").
  2. The promotion is only open to customers who reside in England and Wales, except employees of the Promoter, their families, agents or any third party directly associated with administration of the promotion.
  3. There is one (1) prize available. A gift voucher for a Premium Merlin Annual Pass for a family of five (5).
  4. To enter the promotion to win a gift voucher for a Premium Merlin Annual Pass for a family of five, customers must photograph one of the Arriva Easter Bus Hunt window stickers, which will appear on board some of our buses, and share with us on Instagram or Twitter as public posts by using the hashtag #BusEggHunt between 00:01AM on 26th March 2018 and 23:59PM on 15th April 2018 (Promotional Period).
  5. The Arriva associated Instagram and Twitter pages can be found below:
    Arriva Instagram https://www.instagram.com/arrivabusuk/
    Arriva Twitter North East https://twitter.com/arrivanortheast
    Arriva Twitter Yorkshire https://twitter.com/arrivayorkshire
    Arriva Twitter North West https://twitter.com/arrivanorthwest
    Arriva Twitter Wales https://twitter.com/arrivabuswales
    Arriva Twitter Midlands West https://twitter.com/arrivamidlandsw
    Arriva Twitter Midlands East https://twitter.com/arrivamidlandse
    Arriva Twitter Milton Keynes  https://twitter.com/arriva_mk
    Arriva Twitter The Shires https://twitter.com/arrivatheshires
    Arriva Twitter Herts and Essex  https://twitter.com/arrivaessex
    Arriva Twitter Kent and Medway https://twitter.com/ArrivaKent
    Arriva Twitter Surrey https://twitter.com/arrivasurrey
  6. Entries submitted on the Arriva Facebook pages will not be counted.
  7. Entries will only be valid if received between 00:01AM on 26th March 2018 and 23:59PM on 15th April 2018. Entries received outside of this timeframe will not be valid.
  8. The Promotion is free to enter and no purchase is necessary.
  9. Participation instructions form part of these terms and conditions. Any entry not complying with these terms and conditions will be invalid.
  10. The Promoter accepts no responsibility for submissions not successfully completed or disruption to promotion participation due to a technical fault, technical malfunction, handset technical fault or malfunction, computer hardware or software failure, satellite, network or server failure of any kind for any reason.
  11. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions. Please retain a copy for your information.
  12. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon uploading their photo on Twitter or Instagram for their entry. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
  13. One winner will be chosen from the submissions received within the Promotional Period which contain the hashtag #BusEggHunt by a random draw performed by a computer on 16th April 2018 between 09:01AM and 3:00PM and will be announced on Instagram or Twitter by posting a comment on the winning picture on 16th April 2018.
  14. If the winner does not respond to the Promoter after a total of three (3) attempts of contact, and fourteen (14) days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.
  15. The prize will consist of a gift voucher that the winner can use to claim Premium Merlin Annual Pass for a family of 5 worth £945. This pass will cover a family of 5 (either 3 adults and 2 children or 3 adults and 2 children, at least 2 children must be under the age of 12).
  16. The Premium Merlin Annual Family Pass is subject to its own terms and conditions available at https://www.merlinannualpass.co.uk/information/terms. Please ensure that you are willing to be bound by these regulations before entering the Arriva Easter Bus Hunt prize draw to win the gift voucher for a Premium Merlin Annual Family Pass.
  17. To redeem the prize the winner will need to take the gift voucher to a Merlin attraction within 10 months of voucher issue where the team onsite will turn the voucher into 5 Merlin Premium Annual Passes which are specific to the winning family members. Passes will be valid from the date they are made. Please view the terms above for the attractions which can fulfil these passes.
  18. Any costs incidental to the fulfilment of a prize (other than delivery of the same in accordance with these terms) will be the responsibility of the winner.
  19. The winner's name and county can be obtained by sending an email to [email protected] within thirty five (35) of days after the Closing Date.
  20. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  21. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control makes it necessary to do so.
  22. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
  23. Winners may be required to participate in publicity related to the prize draw which may include the publication of their name and photograph in any media.
  24. The promotion is governed by English law and participants submit to the jurisdiction of the English courts.
  25. If the Promoter reasonably believes that any entry action is being made unlawfully or illegally, they may reject or cancel any entry and you agree that you will have no claim against the Promoter in respect of any rejection or cancellation.
  26. The Promoter reserves the right to take any further action it deems appropriate in such instances.
  27. The Promoter reserves the right at its sole discretion to eliminate or disqualify any entries or entrants it regards as being in breach of these conditions or the spirit of the promotion.
  28. The Promoter reserves the right to extend, amend, terminate or suspend the Promotion at any time.
  29. This promotion is in no way sponsored, endorsed or administered by, or associated with Instagram or Twitter.