York Races Prize Draw – July 2023

1.    The promoter of this prize draw (the “Prize Draw”) is Arriva UK Bus Limited with company number 02756876 and its registered office at 1 Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP (the “Promoter”).

2.    The Prize Draw is open to “Eligible Participants” being lawful residents of the United Kingdom (excluding Northern Ireland) who are aged eighteen (18) years or over, excluding employees, family members of employees and agents of the Promoter or of its holding or subsidiary companies and any party directly involved in administration of the Prize Draw.

3.    The Prize Draw may be entered by Eligible Participants free of charge and no purchase of goods or services from the Promoter is required. Eligible Participants are responsible for ensuring they have the necessary internet access and must make use of their personal Facebook account in order to enter the Prize Draw.

4.    To enter the Prize Draw, Eligible Participants must comment on the Promoter’s “York Racecourse & Arriva Yorkshire” Facebook post on the Arriva Yorkshire Facebook page (which can be found here: (https://www.facebook.com/arrivainyorkshire) at any time from the Opening Date and Time up to the Closing Date and Time. Eligible Participants must specify in their comment which artist they would be more excited to see, Lyric Stakes or The Human League.

5.    The “Opening Date and Time” is 21st July 2023 at 09:00 AM (GMT). The “Closing Date and Time” is 24th July 2023 at 5:00 PM (GMT). Entries submitted outside of this timeframe will not be valid and only one entry per Facebook account is permitted.

6.    The Promoter will bear no responsibility for entries not successfully completed within the timeframe set out above for any reason, including but not limited to any technical fault, failure or malfunction, or any computer hardware or software fault or failure, or any satellite, network or server fault or failure of any kind.

7.    There will be one winner of the Prize Draw who will be selected from valid entries using a random computer selection process on 24th July 2023 (the “Draw Date”). 

8. The winner of the Prize Draw will receive: 

a) the following items provided by the Promoter:

-  five (5) x Adult Arriva Yorkshire Day tickets valid for one day of unlimited travel within the Yorkshire region (https://www.arrivabus.co.uk/buy-tickets/region/yorkshire/zone/ayk008) valid for use until 24th July 2024 inclusive (the “Bus Tickets”); and

b) the following items provided by York Racecourse:

- two (2) x County Stand badges to York Races for 28th July 2023 (located at York Racecourse – Racecourse Road, Knavesmire Road, York, YO23 1EX) valid for use on 28th July 2023 only (the “York Racecourse Tickets”),

together the “Prize”.

9.    York Racecourse admission is subject to any terms and conditions as may be imposed by organisers of the York Racecourse and it is the responsibility of the winner to familiarise themselves with the same (current terms are available here: https://www.yorkracecourse.co.uk/terms-and-conditions.html). For the avoidance of doubt, the Promoter will only bear responsibility for posting the York Racecourse Tickets as set out in these terms and conditions and has no other connection with the York Racecourse Tickets nor the York Racecourse nor any terms and conditions that may be imposed thereon or in relation thereto and will have no responsibility for or liability in connection with the same. Any questions regarding the York Racecourse Tickets or the York Racecourse should be directed to York Racecourse admissions or customer services teams.

10.    All travel using the Bus Tickets is subject to availability and subject to compliance with the Arriva UK Bus Conditions of Carriage (https://www.arrivabus.co.uk/help/conditions-of-carriage).

11.    Any costs incidental to or connected with the fulfilment of the Prize (other than the posting of the Prize to the winner in accordance with these terms and conditions) are the sole responsibility of the winner.

12.    Entrants will be notified if they have been selected as the winner of the Prize Draw via a private Facebook message from the Arriva Yorkshire Facebook page using the details provided on entry. No other page will be used to contact the winner and the Promoter bears no responsibility for any messages sent from another page. The message to the winner will be sent on 24th July 2023. In order to claim their Prize, the winner must reply to the Promoter’s message informing them of their win no later than 25th July 2023 and provide their name and postal address for receipt of the Prize. 

13.    If the winner does not respond to the Promoter to accept their Prize by close of business (5:00 PM) on 25th July 2023, then the winner's Prize will be forfeited.

14.    Subject to the winner claiming their Prize in accordance with condition 12 and complying with these terms and conditions the Promoter will send to the winner:

a.    the York Racecourse Tickets; and
b.    the Bus Tickets, 

each by postal delivery to the postal address provided by the winner.

15.    The winner is responsible for providing a correct postal address for receipt of the Prize and the Promoter will not have responsibility for any costs or losses caused to the winner by the winner’s failure to do so. When the Prize has been properly posted by the Promoter, the Promoter shall bear no risk in relation to the Prize including but not limited to where the Prize is lost, stolen or damaged during postage. No replacement Prize will be sent.

16.    The Prize is non-exchangeable, non-transferable and no cash or other monetary alternative is available.

17.    The Promoter reserves the right to substitute the Prize with a prize of equal or greater value if circumstances beyond the Promoter’s control make it necessary to do so.

18.    The decision of the Promoter regarding any aspect of the Prize Draw will be final and binding. The Promoter will exercise its discretion reasonably and in good faith.

19.    These terms and conditions are made available to entrants prior to entry into the Prize Draw via www.arrivabus.co.uk/yorkracecomp and, on entering the Prize Draw, entrants are deemed to have accepted and agreed to be bound by these terms and conditions. The Promoter reserves the right to refuse entry or refuse to award the Prize to any person in breach of or whose entry would cause a breach of these terms and conditions.

20.    The Promoter reserves the right to void, suspend, cancel or amend at any time the Prize Draw where it becomes reasonably necessary to do so.

21.    To the extent permitted by applicable law, the Promoter, its agents or distributors, will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of entering the Prize Draw or accepting the Prize except where the same is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Entrants’ statutory rights are not affected. 

22.    Personal Data (as defined in the United Kingdom General Data Protection Regulation (UK GDPR) implemented by the Data Protection Act 2018) provided by any entrant in the Prize Draw will be processed by the Promoter only as necessary for the purpose of administering the Prize Draw and in accordance with applicable law including but not limited to the UK GDPR.

23.    Personal Data provided during the course of the Prize Draw may be processed by third parties only insofar as necessary for fulfilment, delivery or arrangement of the Prize in accordance with the UK GDPR and applicable law.

24.     The Promoter will publish or otherwise make available information indicating that a valid award has taken place. The Promoter will send the surname and county of Prize winner(s) and, if applicable, copies of their winning entries, to anyone who emails [email protected] within thirty-five (35) days of the Draw Date.

25.    By entering the Prize Draw each entrant agrees to the handling of their Personal Data as set out in these terms and conditions and the Promoter’s privacy policy as set out below.

26.    If any entrant would like more information about how the Promoter will use their information this can be found in the Promoter’s privacy policy, available here: https://www.arrivabus.co.uk/privacy-policy.

27.    The Prize Draw is not sponsored, endorsed or administered by or associated in any way with any entity of Facebook, and entrants hereby acknowledge and agree that no Facebook entity has any liability whatsoever in respect of these terms and conditions nor the Prize Draw to which they relate.

28.    The Prize Draw and these terms and conditions controlling it shall be governed exclusively by the laws of England and the parties submit to the exclusive jurisdiction of the English courts.

29.    As consumers, entrants have certain statutory rights regarding statements made in public by the Promoter or its representatives, the repair or return and replacement of defective or misdescribed goods and the performance of services, as well as claims in respect of losses caused by the Promoter’s negligence or failure to carry out its obligations. Nothing in these terms and conditions affects those statutory rights. These terms and conditions are intended to be consistent with those statutory rights and nothing in them is intended to impose on any consumer a duty or liability additional to those specified in or permitted by applicable statutes and regulations. If any entrant would like a copy of applicable statutes and/or regulations, these can be obtained from the Office of Fair Trading. 

For further information about consumer statutory rights, please contact your local authority Trading Standards Department or Citizens Advice Bureau.

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