mytravelpass 16-21
mytravelpass is a scheme funded by the Welsh Government to provide discounted bus fares to young people. It provides people in Wales aged 16 to 21 with approx 1/3 off their bus fare.
The following tickets are therefore discounted:
On-Bus
- Single tickets
- Return tickets where applicable
- Arriva Buses Wales Day Saver tickets
- Arriva Buses Wales Weekly Saver tickets
On the Arriva UK Bus App
- Arriva Buses Wales Day Saver tickets
- Arriva Buses Wales Weekly Saver tickets
- Arriva Buses Wales 4-Weekly Saver tickets
- Arriva Buses Wales Annual Saver tickets
What does approx 1/3 off mean?
Your card will provide approx 1/3 off the equivalent full adult bus fare that you would otherwise be charged for tickets purchased on board the bus. Some operators may offer additional discounts or other purchase options, please refer to your operator for the latest information.
How do I use mytravelpass?
Show your mytravelpass card to the bus driver, who will take the correct amount off the cost of your ticket.
When can I use mytravelpass?
You can use mytravelpass at any time of day and on any day of the week that the services operate, including weekends and bank holidays.
There is no restriction on the type of journey you make when you use mytravelpass. Your journey can be for school or college, visiting friends and leisure.
Who can use mytravelpass?
Anyone living in Wales aged 16 to 21 can use mytravelpass. You should have a permanent address in Wales or attend full time education in Wales.
Only the person to whom the card is registered to and whose photograph appears on the card is able to use mytravelpass.
If anyone else attempts to use the card then this will be considered as fraud and the card will be cancelled. You may also face the risk of prosecution.
How do I apply for mytravelpass?
Online - You can apply for mytravelpass online here.
Post - you can print off a form from the website, fill it in, include a recent passport sized photograph and send it to: PO Box 52, Penrhyndeudraeth, LL49 0AU
Phone - you can call 0300 200 22 33 and be sent an application form in the post (which you can return in a Freepost envelope that is sent to you).
Why can I apply for mytravelpass and how long will it last?
You can apply for mytravelpass 10 working days before your 16th birthday, or any time between your 16th and 22nd birthday.
mytravelpass will expire on your 22nd birthday and your card will no longer work.
If you applied for the pass when the scheme was only for 16-18 year olds (and you are still under 19 years old), you will be contacted by the scheme a month before your 19th birthday to ask you to send an email so that you can be re-issued a card for use until your 22nd birthday.
If you applied for the pass when the scheme was only for 16-18 year olds and you are now 19 -21 years old, don’t worry, all you have to do is re-apply for a new card.
How do I buy a mytravelpass ticket?
You can buy a mytravelpass ticket on the Arriva website and app. mytravelpass tickets are available in the adult ticket section.
You can also purchase a mytravelpass ticket on bus.
More FAQS
Please click here to visit the mytravelpass website