Chat live to our advisors

If you have a question then chat to an Arriva advisor today!

This page offers information about our live chat service that allows you to talk to a member of our customer service team right from your desktop, mobile or tablet device.

Whether you want to know your nearby bus's timetable or you would like more information about any of Arriva's services then the quickest and easiest way to get the answer your after is to use our Live Chat service


Our team are here to help Monday to Friday from 8am to 6pm. 

  • Do you want to know what time your bus is due to arrive?
  • Want up-to-date information on prices or service routes?
  • You have an urgent query that you would like answered as fast as possible?


If the answer's yes, then look no further than Arriva live chat.

Our live chat service is the best way to get the answer you're looking for; all you need to do is click the button to the right and follow the instructions once the pop-up window has opened. Before you know it you'll be talking directly to one of our expert team.

When the signpost above is on display please just click it and you will automatically start a new conversation with one of our in-house customer service representatives who will be able to answer any questions you have. If you can't see the signpost, unfortunately that means there isn't anyone available to talk at that given point in time.