Contact us

Contact us

Use this section to get in touch with Arriva

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We are currently experiencing technical difficulties receiving your messages on the Contact Us form. If you need to get in touch with us urgently please call us on 0344 800 44 11. Please accept our apologies for any inconvenience and be assured that we are working to rectify this issue as quickly as possible.

Send us a message

We will try to respond within a working day, however, if you have made a comment that we need to investigate further, we will do our best to get back to you within 10 working days. * indicates mandatory field

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Speak to someone?

Call our customer services team

0344 800 44 11

Please note that calls maybe recorded for training and development so that we can continue to improve our service to you. Opening hours: 8am to 6pm Monday to Friday



Timetable enquires

Call traveline

0871 200 22 33

Calls to traveline will cost 12 pence per minute plus your telephone company's access charge. Opening hours: 7am to 10pm, 7 days a week


Write to us

Outside London

Arriva Customer Services
FREEPOST ANG7624
Luton
Bedfordshire
LU4 8BR

London Only

Arriva Customer Services
FREEPOST ND6721
London
N22 4BR