Contactless banner

Pay for your bus travel with contactless or via our m-ticket app

We’re doing all we can to continue supplying key workers with our services. Please help protect our drivers by paying with contactless or via our m-ticket app. All tickets available on board can be purchased via contactless. Our drivers will only accept cash in exceptional circumstances and can no longer provide change. Get our m-ticket app here.

Contactless payment is available on all Arriva bus routes!

Contactless payment is an effective way to limit physical contact for both yourself and Arriva bus drivers and is accepted for all transactions under £30 on Arriva buses. All you need is a contactless enabled card or mobile device with Apple Pay or Google Pay installed and ready to use.

What is contactless payment?

If you're new to the world of paying by contactless, look for the contactless symbol on your debit or credit card. If your card is contactless-enabled, simply tap your card on the reader as you get on the bus for the transaction of charge to be made.

Further information

All your Coronavirus queries can be answered on our COVID-19 FAQs page.

All your contactless queries can be answered on our FAQs page.

Other non-cash payment methods

Contactless is just one of a range of non-cash payment options available on Arriva buses. You can also:

  • Buy tickets online, having them delivered to your mobile phone as an m-ticket or, for 4-Weekly and longer duration tickets, have them posted to your home
  • Use the Arriva m-ticket app which allows you to purchase and activate your bus tickets before you travel, then you simply place the screen of your mobile device under the scanner when you board.
  • In selected regions, some tickets are also available on smartcards 


Find out more about m-tickets

Find out more about Arriva Connect smartcards