Promotional Terms and Conditions

Promotional Terms and Conditions for ArrivaClick Ebbsfleet

Please find the Promotional Terms and Conditions for ArrivaClick Ebbsfleet below:

ArrivaClick - Ebbsfleet NEWCLICK Offer Terms and Conditions

  1. The promoter of this Offer is Arriva Plc whose registered office is at, 1 Admiral Way, Doxford International Business Park, Sunderland, SR3 3XP UK ("Arriva").
  2. These terms and conditions govern the use of the Promotional Code.
  3.  “Promotional Code” means the promotional code ‘NEWCLICK’.
  4. Travel for free on your first journey using the  ArrivaClick services within the ArrivaClick Ebbsfleet zone ( when you redeem the Promotional Code (the “Offer”).
  5. To participate in this Offer you will need to download the ArrivaClick Mobile Application for Ebbsfleet; (the “App”) and create an account. The Offer is only available to new account holders booking their first journey using the App.
  6. Please note, individuals aged of 16 or 17 years must have consent from their parent or guardian to download the App and create an account. Minors under 16 years are able to use the App if a parent has given them consent and provided card details for payment. Alternatively, parents can book on behalf of a child and provide a unique 4 digit code to show or tell the driver. If bookings are made on behalf of a child then the child must have the passenger code to provide to the driver in order to travel.
  7. To redeem the Promotional Code and receive your first ride free please enter the Promotional Code into the ‘promo codes’ section of the App when making your booking.
  8. The Offer price of £0.00 will be shown to you on the App when you make your first booking in accordance with these terms and conditions and will show on your bank statement. 
  9. The Promotional Code can only be used once per ArrivaClick account created pursuant to condition 5 above, and all travel is subject to hours of operation availability and prior booking.
  10. The driver may refuse the right to travel if they suspect you are acting in breach of these terms and conditions and/or abusing this Offer.
  11. This Offer is strictly subject to the ArrivaClick terms of use and conditions of carriage:…, in the event of conflict between these terms and conditions and the ArrivaClick terms of use and conditions of carriage, the ArrivaClick terms of use and conditions of carriage shall take priority.
  12. Cancellation fees and no show fees may apply should you cancel a booking or not show up to receive a booking, please see… for further details. 
  13. Individuals are deemed to have accepted and agreed to be bound by these terms and conditions upon participating in the Offer.
  14. Please see… for information about how your personal data will be used when participating in this Offer.
  15. The Offer may not be used in conjunction with or in addition to any other discount voucher, prize, offer, promotion or concession rate.
  16. Arriva reserves the right to amend, terminate or suspend the Offer at any time.
  17. This Offer is governed by English law and participants submit to the jurisdiction of the English courts.

Terms & Conditions


To read our Terms & Conditions for ArrivaClick Ebbsfleet, click here.