ArrivaClick Leicester

Service Notice for ArrivaClick Leicester

From Monday 1st August 2022 the ArrivaClick Leicester service will be replaced by two new bus services, branded as Novus Leicester and operated by Vectare, a local coach operator.

The Novus Direct service will link New Lubbesthorpe with Thorpe Astley, Braunstone Leisure Centre and Leicester City Centre, and will operate up to every half an hour, seven days a week. The Novus Flex service will provide a flexible, demand responsive transport option across the same zone as the current ArrivaClick Leicester service. This service will allow access to Fosse Park, the Meridian Leisure Park, Narborough railway station and a wide range of other local employment and leisure destinations.

The Novus Flex service offers a revised selection of journey opportunities; some local journeys previously made using ArrivaClick will not be possible on Novus Flex, and customers should consider using local Arriva buses, or the Novus Direct service, to complete their journeys.

Passengers will be able to pay for journeys on the new Novus Leicester network on board the bus, using cash or contactless payment. It will also be possible to pay for journeys on the Novus Flex service at point of booking, on the Novus Flex App. Leicester Flexi multi-operator tickets are valid for travel along the full length of the Novus Direct route, but are not valid for travel on Novus Flex.

For refunds of purchased credit please e-mail [email protected] from 1st August onwards.

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