ArrivaClick Student Prize Draw - terms and conditions


  1. The Promoter of the prize draw is Arriva UK Bus Limited of 1 Admiral Way, Doxford International Business Park, Sunderland SR3 3XP.
  2. Open to all residents in the United Kingdom, who are able to provide valid Student ID or other document proving they are a student in the United Kingdom, except employees of the Promoter, their families, agents or any third party directly associated with administration of the prize draw.
  3. To enter the competition participants must enter the code CLICKCOMP in their ArrivaClick account using the ArrivaClick app, prior to ordering and completing a journey on the same account. The code must be entered prior to the customer’s first journey; any accounts with journeys taken prior to entering the code will be disqualified.
  4. Only one entry per person is permitted.
  5. Entries will only be valid if received (the code entered and first journey taken) during the period of promotion – before 23:59 on 30th November 2018 (Promotional Period), entries received after this time will not be valid.
  6. The Promoter accepts no responsibility for entries not successfully completed due to a technical fault, technical malfunction, computer hardware or software failure, satellite, network or server failure of any kind for any reason.
  7. 1 winner will be chosen from the participants by random draw and contacted directly before 14th December 2018.
  8. There will be 3 winner in total, winning one of the following: £50 free credit on ArrivaClick, or £20 free credit on ArrivaClick, or £10 free credit on ArrivaClick.
  9. Winners will be subject to any terms and conditions imposed by the Supplier and/or any related third parties in respect of the prize and it is the responsibility of the winner to familiarise themselves with such terms and conditions.
  10. Any costs incidental to the fulfilment of a prize will be the responsibility of the winner.
  11. The winners will be chosen by a random draw and contacted directly. If the winner does not respond to the Promoter after a total of 3 attempts of contact, and 14 days of being notified by the Promoter, then the winner's prize will be forfeited and the Promoter will be entitled to select another winner in accordance with the process described above.
  12. The prize for the winner is non-exchangeable, non-transferable and no cash alternative is offered.
  13. The Promoter reserves the right to replace the prize with an alternative prize of equal or higher value if circumstances beyond the Promoter's control make it necessary to do so.
  14. The decision of the Promoter regarding any aspect of the prize draw is final and binding and no correspondence will be entered into about it.
  15. The winner's name and county can be obtained by sending an email to [email protected] within 35 days after the closing date of the prize draw.
  16. Participants are deemed to have accepted and agreed to be bound by these terms and conditions upon entering the code CLICKCOMP. The Promoter reserves the right to refuse entry, or refuse to award the prize to anyone in breach of these terms and conditions.
  17. The Promoter reserves the right to hold void, cancel, suspend, or amend the promotion where it becomes necessary to do so.
  18. Insofar as is permitted by law, the Promoter, its agents or distributors will not in any circumstances be responsible or liable to compensate the winner or accept any liability for any loss, damage, personal injury or death occurring as a result of taking up the prize except where it is caused by the negligence of the Promoter, its agents or distributors or that of their employees. Your statutory rights are not affected.
  19. Winners may be required to participate in publicity related to the prize draw which may include the publication of their name and photograph in any media.
  20. These terms and conditions prevail in the event of any conflict or inconsistency with any other communications, including advertising or promotional materials. Entry/claim instructions are deemed to form part of the terms and conditions. Please retain a copy for your information.
  21. Personal data supplied during the course of this promotion may be passed on to third party suppliers only insofar as required for fulfilment/delivery/arrangement of the prize. 
  22. The prize draw will be governed by English law and entrants to the prize draw submit to the jurisdiction of the English courts.