Privacy policy for the Arriva Bus app


In the following we explain which kind of information is captured and how it is used when using the Arriva UK Bus app.

Personal data of the respective users are not captured by HaCon/Arriva Bus UK when using the app.

The app needs access to your position, so you can search connections including pedestrian routing from your current position, see stops close to you and see your position on the map.

The app needs access to the address book, so you can use the addresses of your contacts as origin or destination in the connection search.

The app needs access to the calendar, so you can save your connections in the calendar.

To determine the frequency of use, the type of use and the number of users of the app, we use tracking software. Here no personal data will be processed by us. The data collected will only be used anonymously for statistical purposes and for improving the app.

To install and use the Android app, the displayed access rights must be accepted.

After the installation of the app, you can decide whether you want to allow access to the address book or not. In the app settings you can give or revoke access at any time.

Contact Arriva Bus Customer Services