About us

Arriva in Focus

Paul O'NeilArriva is one of the leading providers of passenger transport in Europe. Find out more about how we’re delivering for our customers, our employees and our partners.


Arriva Sapphire

Arriva Sapphire new brand January 2018Arriva's network of premium services carry the Arriva Sapphire name. Discover what makes them special and where they run near you.


Arriva MAX

MAX logoLearn more about our MAX inter-urban express services


Our promise and your rights

Customer PromiseWe want you to enjoy your journey with us every time you travel. This lays out our promise to you and your rights from us.




Arriva's policy towards customers with disabilities

Woman in a wheelchairFind out about how we aim to help customers with disabilities to travel safely and with confidence on Arriva buses. 



Conditions of carriage

Conditions of CarriageThe small print. Details of customers’ rights and obligations.





Fighting insurance fraud

Cheatline logoHelp us fight fraudulent insurance claims against Arriva.


Advertise with us

Advertise with Us

Arriva buses are everywhere, and with them comes a unique opportunity for businesses to communicate with their customers. Find out about advertising on Arriva bus tickets and on the buses themselves.




Arriva history

T Cowie's original shopFind out about the fascinating past of your local bus company. You may be surprised  to find just how long we’ve been a part of your local community.




Enthusiast sites

EnthusiastsUseful links to websites of enthusiast groups with an interest in Arriva buses.


Arriva Group

New Arriva logo

Arriva UK Bus is part of the Arriva group, which is owned by Deutsche Bahn. Find out  more about the Arriva group and how we fit into it. 


Our brand is changing

Arriva new brand January 2018Find out more about the subtle changes being made to the Arriva brand to keep it modern and fresh


Bus Stations - Conditions of use

Bus Stations

These conditions of use have been published by Arriva in accordance with The Local  Bus Services Market Investigation (Access to Bus Stations) Order 2012.