ARRIVA - Training


PCV Licence

To drive in service you’ll need a Passenger Carrying Vehicle (PCV) licence. Each of our businesses are Driving Standards Agency (DSA) approved training centres, so you can learn to drive a bus and study for the PCV theory and hazard perception test locally. We also have our own delegated driving examiners who conduct our PCV driving tests in accordance with DSA regulations.

Once you’ve mastered the difficult manoeuvres, are confident driving a bus on busy roads, have practised controlled braking exercises and the correct method of serving stops - you’ll be ready for your practical driving test. This usually lasts for approximately an hour and tests all the aspects of bus driving that you’ve been taught.

We will not put anyone forward for their test unless they’re deemed capable of passing, and everyone wants our new drivers to pass first time but due to the high standards required, there is no guarantee of a driving test or a pass certificate.


Introduced in September 2008, the Driver’s Certificate of Professional Competence (CPC) is a qualification that all European bus, coach and lorry drivers need in order to be able to drive as their profession.

Joining Arriva means that you’ll be able to gain this qualification, as we offer drivers that already have a full PCV licence periodic CPC training and if you don’t already have your PCV licence, as part of your initial driver training programme you’ll undertake four assessments to obtain your PCV licence and CPC before driving in service.

More information on the CPC can be found on the Government’s Transport Office website


Many Arriva locations also offer you the opportunity to work towards a Level 2 National Vocational Qualification (NVQ) in Passenger Carrying Vehicle Driving or Customer Services.

An NVQ comprises several units which are tailored to reflect the skills needed to do your job. Each unit is made up of a number of occupational standards that cover the main aspects of the role.

To be awarded an NVQ you need to provide work-based evidence that you meet these occupational standards and to do this you are periodically assessed whilst you work. This means you don’t need to sit any 'end of unit' tests to achieve an NVQ but you will have to put together a portfolio with your Assessor.

More information on transport related NVQ’s can be found on the GoSkills website.


Any drivers that drive Transport for London (TFL) services are required to obtain a nationally recognised qualification in Customer Service, awarded by the Business & Technology Education Council (BTEC).

Training for this qualification is usually delivered once you’ve passed your practical PCV test or at least within your first year with the Company. You don’t need to go to college to gain this qualification as most of our depots in and around London have BTEC college status and deliver the required training in-house.

Find out more about driving or working in London with Arriva