Arriva North East Employee Commended for Going That Extra Mile
An Arriva North East employee has been highly commended for his outstanding customer service at a top industry award ceremony.
Paul Ferry, who is based at Arriva’s Blyth bus depot, was recognised for his efforts at the prestigious 2011 UK Bus Awards on Tuesday 29th November, after being shortlisted for the Chris Moyes Memorial Award for Top National Bus Driver.
The title of ‘Top National Bus Driver’ is awarded to the bus driver who has best demonstrated excellent customer service over the past 12 months.
Paul has worked for Arriva for five years, during which time he has received numerous commendations from his loyal passengers.
Nigel Featham, managing director for Arriva North East, said: “We are delighted Paul has been recognised by industry experts for the excellent service he has provided to our passengers over the past 12 months.
“This commendation clearly demonstrates that Paul has gone above and beyond what is expected of him and is fully deserving of this accolade. Throughout his time with Arriva,
Paul has proved to be a true professional and a great ambassador for the company.”
Now in its 16th year, the UK Bus Awards aim to encourage and reward outstanding standards of customer service, high quality staff and best practice.