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If you are making a comment about one of our bus services please make sure you include details about your journey so that we can identify which particular bus or driver you are referring to.
If you have asked us a question we will try to respond within a working day. If you have made a comment that we need to investigate further, we will do our best to get back to you within 10 working days.
If you've told us about a problem on a bus journey but, even after we have investigated and come back to you with an outcome, you are not satisfied, Bus Users UK represents bus passengers and may be able to help.