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Contact us

Contact us

To help us get back to you quickly, please fill in the details below.

If you are making a comment about one of our bus services please make sure you include details about your journey so that we can identify which particular bus or driver you are referring to.

If you have asked us a question we will try to respond within a working day. If you have made a comment that we need to investigate further, we will do our best to get back to you within 10 days.

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Journey Information

If you are contacting us about a journey you were making, please complete the information below. Otherwise please submit your details.

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Call us

Phone
Timetable enquiries
Call traveline on
0871 200 22 33
Customer comments or lost property
Call us on
0844 800 44 11

Write to us

Pen and paper
Arriva Scotland West
Arriva Customer Services
FREEPOST NWW 7625A
Liverpool
L9 5BR
Arriva North East
Arriva Customer Services
FREEPOST NT 2040
Newcastle upon Tyne
NE2 1BR
Arriva Yorkshire
Arriva Customer Services
FREEPOST NEA 4591
Wakefield
WF1 4BR
Arriva North West
Arriva Customer Services
FREEPOST NWW 7625A
Liverpool
L9 5BR
Arriva Buses Wales
Arriva Customer Services
FREEPOST NWW 7625A
Liverpool
L9 5BR
Arriva Midlands
FREEPOST RRHC-YKHX-HAEL
Arriva Midlands
Customer Care Department
Leicester
LE1 3AG
Arriva the Shires and Essex
Arriva Customer Services
FREEPOST ANG 7624
Luton
Bedfordshire
LU4 8BR
Arriva London
Arriva Customer Services
FREEPOST ND 6721
London
N22 4BR
Arriva Southern Counties
Arriva Customer Services
FREEPOST ANG 7624
Luton
Bedfordshire
LU4 8BR



Arriva plc. Registered in England. Registered No 347103. Registered Office: Arriva plc, Admiral Way, Doxford International Business Park, Sunderland. SR3 3XP