Here are the answers to some frequently asked questions regarding our range of student tickets:
Who can buy an Arriva Student Ticket?
It is available to all full time students, studying at any university, college or sixth form college within the relevant area.
On which Arriva buses can I use my student ticket?
An Arriva Student Ticket holder can travel on all Arriva North West and Wales bus services* for journeys starting or finishing in the area for which the pass was purchased (North West Area, Wales Area or Bangor Zone). Please note: North West Area tickets are valid throughout Cheshire, Halton, Lanachasire, Manchester and Merseyside.
You can also use it for cross-boundary journeys ('Area' tickets only), provided that you either get on or off the bus within the area shown on your ticket. You cannot use it for journeys wholly outside the area shown on the ticket.
* Student Tickets are not valid on 'night bus' services (night buses are prefixed or suffixed with an 'N'), non-local services (which includes the AirLink 700 service and X40 service between Carmarthen and Cardiff) or park and ride schemes.
How do I get a student ticket?
Buy your ticket online! You can buy your ticket directly from our website, using your Visa, Mastercard, Solo or Switch card for payment. We will post your ticket to you using Royal Mail Special Delivery service (signature required upon delivery) within three working days.
If you prefer, you can apply by post, or from our sales outlets at The University of Liverpool Guild Shops. Call 0844 800 44 11 for further information or an application form.
Is it worth the hassle?
Buying your ticket on the internet is quick and easy. And once you have bought it, there's no more digging through your pockets for money, paying the bus driver or using up your change. You will be able to ride as many times as you want without paying a penny extra on bus fares.
Overall, the Arriva Student Ticket is the cheapest ticket of its type in the North West and Wales. It can be used ANY TIME, ANY DAY, so you can travel to and from college/university in the day AND go out at night.
With no time restrictions and with weekend travel included, the student ticket is by far the cheapest and best way to travel throughout the North West of England and Wales.
What happens if I lose my student ticket?
Please try not to! Losing your ticket is like losing money and we cannot guarantee to replace it unless we are satisfied that the ticket cannot be used for travel by any other person. We may at our discretion replace lost or stolen tickets provided that the occurrence has been reported to the police. A charge (currently £25) will always be made for the replacement of a lost or stolen ticket. We will prosecute anyone attempting to travel on Arriva services with fraudulent or stolen tickets.
What happens if I leave university or college before my ticket expires?
Call our Customer Hotline on 0844 800 44 11 and we'll explain what to do. You can normally get a refund, less an administration charge, for the time left on your pass.